Verifications Specialist

Summary

Join Mitratech's global team as a Verifications Specialist! You will verify employment, education, and licensing information for pre-employment screenings using various communication methods. This role requires excellent communication and problem-solving skills, along with proficiency in computer applications. A high school diploma or GED is required. The position offers a competitive salary, comprehensive benefits, and remote work flexibility. Mitratech values diversity and inclusion, fostering a supportive and engaging work environment.

Requirements

• Expert computer skills (Internet Searches, Database Lookups)
• Comfortable on camera and in video calls with applicants
• Outstanding verbal and written communication skills, including high proficiency or fluency in English
• Excellent problem-solving skills
• Ability to work independently and problem-solve
• Energetic, self-motivated, and detail-oriented
• Ability to manage multiple priorities using time management and organization skills
• Team player with the ability to work with a wide variety of people in local and remote locations
• High School Diploma or GED

Responsibilities

• Process verifications using telephone, email and fax
• Provide professional service to third-party verifiers and applicants
• Handle Personal Identifying Information confidentially and responsibly
• Interact with companies from all over the United States
• Make outbound calls to gather information and confirm that the information is correct
• Log clear and detailed notes documenting research steps and actions taken on screening
• Analyze collected data and personal documents and evaluate their relevance and applicability
• Prepare accurate and grammatically correct screenings
• Maintain a personal performance level that meets or exceeds the established production and quality goals of the department

Benefits

• Health, Dental & Vision Insurance
• 401k + Employer Match
• PTO + 11 Paid Holidays + 4 Annual Paid Global Wellness Days Off
• STD, LTD & Group Life Insurance
• Paid Parental Leave
• Pet Insurance
• FSA & HSA Options
• Employee Assistance Program
• Remote Work
• Career Advancement & Professional Development Opportunities
• Employee Recognition