CUBEX is hiring a
Veterinary Implementation Consultant

Summary

The job is for an Implementation Consultant at CUBEX, a global provider of health care products and services for animal health practices. The role involves travel, installation and implementation of the company's hardware and software solutions, training veterinary teams, delivering exceptional customer service, and collaborating with an extraordinary team.

Requirements

• Experience in the veterinary, medical, or healthcare field
• Work experience with software and/or hardware implementation
• Preferably some experience in inventory management

Responsibilities

• Lead the implementation of the CUBEX® hardware and software solutions for Veterinary Practices
• Manage remote or onsite installation of CUBEX® hardware and software solutions
• Conduct client staff training
• Provide technical support, workflow audits and best practices recommendations to veterinary teams
• Engage with Cubex clients through video conferencing tools for remote training sessions
• Internal Coordination with Integration Team and Account Manager(s) related to client Integration technology and Post-Account Management/Support needs
• Strategy and Process development participation as it relates to Pre-Implementation, Implementation and Post-Implementation Support
• Identification and escalation of customer challenges to Professional Services and Sales Team
• Provide client-facing written/verbal report of implementation agenda, training goals, successes, and challenges to client and internal Cubex team

Preferred Qualifications

• Knowledge of SaaS-based inventory management technology solutions
• Data interpretation, manipulation, management in Excel
• Knowledge of Salesforce CRM
• Knowledge of GuideCX Onboarding Software

Benefits

• Open PTO; including 9 observed holidays
• Medical, dental, and vision insurance progressively paid by company. Free after year 2
• Health Savings Account
• Flexible Spending Accounts; Health Care and Dependent Care
• 401K with generous company contribution
• Company paid long-term disability and life insurance
• Employee Assistance Program
• United Pet Care pet coverage
• Gym membership stipend