πWorldwide
Virtual Assistant - Part Time
closed
ConnectOS
πRemote - Philippines
Summary
Join ConnectOS, a top-rated Philippines employer, and work as a Virtual Assistant for a local expert in air duct and dryer vent cleaning, serving areas around Wake Forest. The schedule is 3:00 AM - 5:00 AM PHT. Responsibilities include customer and lead management, administrative support, and optional sales & marketing assistance. The ideal candidate will have prior experience as a virtual assistant, strong communication skills, and proficiency with Google Workspace and CRM tools. ConnectOS is certified as a Great Place to Work and offers an equal employment opportunity.
Requirements
- Previous experience as a virtual assistant or in a similar administrative role
- Strong communication skills (written and verbal)
- Proficient with Google Workspace, spreadsheets, and CRM tools
- Comfortable learning new software like Yardbook, Jobber, or Mailchimp
- Organized, self-motivated, and detail-oriented
Responsibilities
- Log and categorize new leads (Hot/Warm/Cold) in Google Sheets or CRM
- Schedule and execute follow-ups with leads via email and text
- Respond to basic client inquiries and send job reminders
- Notify clients of any schedule changes (e.g., weather delays)
- Request and manage Google Reviews post-job completion
- Send quotes and follow up on pending estimates
- Maintain and update the lead tracker as needed
- Send and track invoices after job completion
- Follow up on unpaid invoices and maintain payment records
- Organize and update the weekly/monthly job schedule using Yardbook or Jobber
- Ensure optimized routing for field efficiency
- Alert the business owner to any scheduling conflicts
- Track lead sources and prepare monthly performance reports
- Maintain status updates in a CRM or Google Sheets if software upgrade hasn't occurred
- Manage basic social media presence (Facebook, Instagram, Google Business Profile)
- Post updates, respond to comments/messages, and engage with the online community
- Manage online reputation by requesting and responding to reviews
- Support email marketing by sending newsletters and setting up automated drip campaigns using platforms like Mailchimp or Jobber
Preferred Qualifications
Experience in home services or field services industry is a plus
This job is filled or no longer available
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