Virtual Lifestyle Concierge

Logo of Ten Lifestyle Group

Ten Lifestyle Group

๐Ÿ“Remote - South Africa

Job highlights

Summary

Join Ten Life Group as a Virtual Lifestyle Concierge, catering to high-net-worth European clients. Orchestrate exclusive experiences, curate travel itineraries, and anticipate client needs. This role requires excellent English and German language skills (C1-C2 CERF), 2+ years of experience in a leisure-oriented sector, and strong administration skills. Preferred qualifications include additional languages and experience with CRM tools. Benefits include a competitive salary with performance-based bonuses, hybrid/remote work options, paid time off, paid sabbaticals, employee discounts, and professional development opportunities.

Requirements

  • Excellent language skills in professional English and German (C1-C2 CERF), in written and spoken
  • 2+ years experience in leisure orientated sector of business, hospitality, retail, leisure, Customer service, concierge or call center
  • Exceptional verbal and interpersonal skills when dealing with members, suppliers and clients
  • Strong administration skills
  • Strong passion for everything related to travel and the luxury lifestyle, including gastronomy, events and culture
  • Service-oriented, flexible and able to work under pressure
  • Positive attitude and identify with Ten Group values
  • Value exceptional service and live by this motto
  • Computer Literate: to a high level and proficient with all Microsoft Office programs (Outlook, Excel, Word, PowerPoint)
  • Flexibility: This position is a full-time 40-hrs per week role on a shift basis, ability to work a 5-day work week between the hours of 07:00-22:00 SAST shift either Sunday to Thursday /or Tuesday to Saturday
  • Located in South Africa
  • A secure home office at your confirmed address, free from background noise or other distractions
  • Internet service must meet minimum requirements and minimum speed check must be completed

Responsibilities

  • Orchestrate exclusive experiences
  • Curate unparalleled travel itineraries
  • Anticipate needs before they arise
  • Transform dreams into reality with finesse
  • Work in a calm and professional manner at all times
  • Prioritize workloads to meet strict deadlines

Preferred Qualifications

  • Additional languages such as French and Italian
  • Additional software or CRM tools experience

Benefits

  • A competitive salary package (depending on experience) plus a performance-based bonus structure; plus Late Shift and Sunday Shift Allowances
  • Hybrid working. You can combine working from home and working from the office. If you donโ€™t live near our office then we are open to fully remote working options too
  • Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you
  • Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave
  • Extra Rewards. Lucrative Ten Loyalty Rewards program
  • Remote Working Holidays - possibilities to Travel and Work anywhere in the world!
  • Employee Discounts. Access to lots of great travel and entertainment discounts as our clientsโ€™ members would!
  • Genuine career opportunities within a dynamic and international company
  • Safe & secure offices located in Cape Town Foreshore, with complimentary off-street parking

Share this job:

Disclaimer: Please check that the job is real before you apply. Applying might take you to another website that we don't own. Please be aware that any actions taken during the application process are solely your responsibility, and we bear no responsibility for any outcomes.
Please let Ten Lifestyle Group know you found this job on JobsCollider. Thanks! ๐Ÿ™