Virtual Medical Assistant

Summary

Join MedCore Solutions as a US Healthcare - Virtual Medical Assistant specializing in Endocrinology (thyroid cancer). This permanent, work-from-home position offers flexibility and the chance to significantly contribute to patient care. You will leverage your expertise to enhance patient outcomes, streamline workflows, and support healthcare providers. The role involves managing medical records, scheduling, patient communication, and administrative tasks. This full-time position requires a minimum of three years of experience as a virtual medical assistant and proficiency in endocrinology and EMR systems. The company offers a rewarding work environment and various benefits.

Requirements

• Minimum 3 years of experience as a Medical Assistant in a virtual healthcare format
• Strong understanding of endocrinology procedures and terminology
• Proficient in managing electronic medical records and patient databases
• Excellent communication and interpersonal skills
• Detail-oriented with exceptional organizational habits
• Ability to work well in a team environment and independently
• Experience with appointment scheduling and patient management software
• Well-versed in Endocrinology practice is a MUST
• Must have experience in NEXTGEN EHR

Responsibilities

• Review and interpret medical charts to provide support for referral coordination and patient care documentation
• Upload and manage referrals in the system, ensuring accuracy and completeness using document management tools
• Collaborate with the referral coordinator to track, manage, and optimize the referral workflow
• Maintain and update electronic medical records (EMRs), ensuring patient data is accurate, organized, and secure
• Handle telehealth scheduling and ensure patients are prepared for virtual appointments
• Call and communicate directly with patients to provide updates, clarify information, and address concerns in a professional and empathetic manner
• Educate patients on referral processes, follow-up care, and general information about their healthcare journey
• Address patient inquiries through phone, email, or virtual platforms, ensuring timely and accurate responses
• Support the healthcare team by organizing and managing digital records, schedules, and communication flows
• Assist with project coordination, such as tracking referral outcomes, compiling reports, or managing data for operational efficiency
• Prepare virtual documentation for appointments, ensuring providers have all necessary information at their fingertips
• Provide virtual administrative support for document preparation, filing, and tracking tasks

Preferred Qualifications

• Immediate availability or availability within 2 weeks is preferred
• Amenable to work in a graveyard shift

Benefits

• Permanent Work From home
• Permanent Weekends Off
• Weekly pay
• Bonus*
• Great Company Culture and No Micromanagement