Therabody is hiring a
Visual Merchandising Manager

Summary

Join Therabody as a Visual Merchandising Manager to create cohesive consumer experiences across physical and digital retail environments. The ideal candidate should have a keen eye for design, passion for retail trends, and ability to translate Therabody's brand identity into compelling in-store and online presentations.

Responsibilities

• Lead the end-to-end project management of in-store visual merchandising initiative, from concept design through to final execution, ensuring timely delivery within budgetary parameters
• Develop comprehensive program briefs and manage the bid process, including requirement collation, tendering, reviewing and closing out
• Brief approved partners to create 3D renderings and technical drawings for new space opportunities and product launches
• Oversee the design development process to ensure in-store merchandising solutions serve and align with the target consumer needs
• Coordinate with local suppliers to ensure accurate implementation of designs and specifications, ensuring the highest possible quality production. Conduct post-installation visits to verify quality and compliance
• Lead internal design team briefings and work closely with the designers to deliver conversion-optimized print assets for displays
• Ensure all in-store merchandising is best in class, clearly establishing Therabody as the leader in the category with compelling design and relevant consumer education
• Uphold brand image standards and guidelines, ensuring visual presentation, storytelling and messaging remain consistent across all channels
• Partner with Therabody retail store teams to develop product display solutions, signage for key SKUs, and window concepts
• Work closely with the operations and logistics teams to manage display product forecasting, SKU setup and shipping rates
• Oversee field team partners to regularly audit in-store displays, coordinating repairs and maintenance where necessary
• Support international teams in executing the global visual merchandising strategy, ensuring consistency in visual presentation and brand messaging worldwide
• Ensure all project costs are tracked and recorded within budget parameters
• Handle general administrative tasks, including PO raising, invoicing, tender processes, and design decks
• Frequently audit key in-store accounts and competitor displays, identifying opportunities for improvement in customer experience and conversion
• Develop and execute strategies to maximize sales and profitability across online retailer websites (Amazon, Best Buy, Target etc)
• Monitor digital sales performance and implement tactics to boost sales and share of voice
• Curate and optimize PDP content (core and A+) to enhance conversion rates across retailer websites
• Ensure accuracy in product listings and compliance with retailer standards
• Optimize product visibility and rankings through effective SEO practices and keyword strategies
• Design and launch dedicated brand landing pages on retailer websites, ensuring alignment with Therabody’s brand identity
• Conduct regular site audits to ensure product categorization, search performance, and content aligns with objectives
• Brief creative teams on PDP asset needs for NPI launches and evolve existing product assets to improve digital presentation
• Ensure seamless integration between the online and offline retail environments to deliver an omni-channel consumer experience
• Work with our analytics partners to conduct weekly audits of retailer sites, assessing the success of digital retail tactics and identifying opportunities to optimize performance
• Oversee external agencies responsible for content syndication, ratings & reviews management, and analytics