Summary
Join WorkWave as the Vice President of Product Design, leading the evolution of product design and shaping a unified vision. You will champion design across the organization, ensuring intuitive and effective products for non-technical users. Lead a team of UX/UI designers through the entire design process, collaborating with Product Management and Engineering. This role requires a hands-on approach, incorporating AI assistants and data-driven insights into products. You will drive rapid experimentation and iteration, fostering a collaborative and feedback-driven team culture. The ideal candidate will have extensive experience in product design leadership, AI-first product design, and scaling enterprise design systems.
Requirements
- 10+ years of product design experience, with 5+ years in senior design leadership roles driving multi-product design strategy and execution
- Deep experience designing intuitive and elegant user experiences for non-technical audiences in complex environments
- Proven success designing AI-first products and seamlessly embedding AI assistants, agents, and data-driven insights into user experiences
- Strong familiarity with AI-enabled rapid prototyping and experimentation tools (e.g., Replit, Bolt, etc.) to accelerate learning and delivery
- System-level design thinking skills with the ability to orchestrate complete end-to-end user journeys
- Demonstrated experience owning and scaling enterprise design systems (ideally similar to Tidal) that drive consistency and efficiency
- Strong user research and usability testing background with a passion for iterative, data-driven design
- Exceptional cross-functional collaboration and influence skills; proven ability to drive alignment and decision-making across the product, design, and engineering triad
- Experience building, developing, and scaling high-performing design teams
- Passion for creating accessible, simple, and human-centered experiences that enable users to succeed without frustration or confusion
- Comfortable navigating ambiguity and leading through change in a fast-paced product organization
Responsibilities
- Define, communicate, and evolve a unified product design vision and strategy that aligns to WorkWave’s mission and customer needs
- Lead a system-level approach to design that connects end-to-end user journeys, product ecosystems, and individual features into seamless, intuitive experiences
- Own and scale the WorkWave enterprise design system, Tidal—ensuring design consistency, reusability, and efficiency across all products
- Build design frameworks and patterns that embed AI assistants, agents, and data-driven insights into workflows in intuitive and transparent ways
- Collaborate deeply with product and engineering leaders to prototype and test new AI-enabled user experiences that transform how users work
- Advocate for responsible and ethical AI design, creating experiences that users trust and that empower rather than overwhelm
- Leverage AI-enabled rapid prototyping and testing tools to accelerate how quickly the design team can ideate, test, and learn
- Create repeatable practices for usability testing, validation, and iteration based on user feedback and behavior
- Recruit, mentor, and inspire a growing team of UX and UI designers
- Foster a collaborative, inclusive, and feedback-driven culture that encourages experimentation and continuous learning
- Implement design operations best practices to scale team efficiency and design delivery
- Act as a champion of the product management, product design, and engineering triad model, ensuring seamless collaboration from discovery through delivery
- Build trusted relationships across product, engineering, marketing, customer success, and sales to align on strategy and execution
- Serve as the voice of design in executive discussions and drive alignment on user-centric priorities
- Own and drive usability standards and validation processes to ensure all products and features meet user needs before release
- Translate user insights into actionable design decisions that improve adoption, engagement, and retention
Benefits
- $250,000 - $300,000 a year
- Health and dental
- 401k with company match
- Flexible Time Off policy or generous PTO plan (role dependent)
- Paid holidays
- Up to 4 weeks paid bonding leave
- Tuition reimbursement
- Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more!
- 24/7 access to virtual medical care with Teladoc
- Quarterly awards based on peer nominations
- Regional discounts and perks
- Opportunities to participate in charitable events and give back to the community
- Remote work flexibility
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