Warranty Administrator

Summary

Join Automotive Warranty Network, Inc., the largest auto warranty claims management company, as a Hyundai Warranty Administrator. This full-time position requires previous automotive dealer experience managing warranty claims and excellent customer service skills. You will review claims for manufacturer compliance, utilize proprietary software for issue resolution, book and close claims, submit claims for payment, and maintain warranty receivable schedules. The role offers the potential for remote work in the U.S. or at our Greenwood Village, CO office. A non-compete agreement is required. The company offers excellent benefits and growth potential.

Requirements

• Previously held position as a Warranty Admin in a franchised Automotive Dealer
• The ability to motivate others to achieve their highest potential particularly those within the dealership
• Good working knowledge of DMS software
• Knowledge of automotive dealership service departments
• Knowledge of warranty accounting processes
• Proficient at reading technician stories and applying appropriate labor codes
• Certified or trained in at least 1 manufacturer

Responsibilities

• Review claims for manufacturer's compliance with policy and procedures
• Utilize our proprietary CARS application to assist in resolution of every dealer compliance issue
• Book claims
• Close claims
• Submit claims for payment
• Accounting and clearing differences in payment
• Maintain a clean warranty receivable schedules regularly to ensure proper cash flow to dealer clients
• Maintain appropriate certifications and knowledge of updated P&P
• Help dealerships stay compliant with manufacturer’s policy

Benefits

• Free Health Insurance for employee
• Free dental and vision care for employee
• 6% 401K match available
• Guaranteed Salary for first 90 days during probationary period
• Commission only after 90 days
• $45k-$65k per year