Water Quality Technologist

Summary

Join Guardian Chemicals as a Water Quality Technologist and be the primary service provider ensuring optimal performance of treatment programs at client sites. You will conduct water quality testing, write technical reports, adjust chemical dosages, and optimize water treatment equipment. Collaborate with account managers and the technical director to maintain high customer satisfaction. This role requires safe work practices, hazard assessments, customer training, and support for sales and new staff. Continuous learning and career advancement opportunities are available. The position is remote with occasional office visits.

Requirements

• Team player with strong interpersonal and collaboration skills
• Excellent communication skills both written and verbal
• Self-starter with the ability to get multiple tasks done within a workday
• Positive attitude with the ability to connect and communicate with a diverse range of client contacts
• A strong mechanical aptitude and the desire to be in a hands-on role
• Excellent organizational, planning, problem solving, decision making and time management skills
• Physical capability to manage stairs, ladders, and some moderate lifting (up to 50lbs)
• Excellent computer skills that include the use of MS Office Suite of products
• Previous experience working with customers in an unrelated industry

Responsibilities

• Visit client sites to conduct water quality testing on Boiler, Cooling Tower, and Closed systems
• Write Technical Service Reports for clients which document successful application of chemical treatment programs within the DATAGUARD software application
• Achieve target water quality through adjustment of chemical dosages and optimization of water treatment equipment including programmable controllers, probes, meters, and chemical pumping systems
• Assist in account management through ensuring inventories are maintained at proper levels and that all preventive maintenance is performed on equipment to ensure reliable operation and optimum performance
• Communicate with customers to ensure that the treatment program is a strong collaborative effort where Guardian oversight assures success
• Work safely and with minimal supervision in all aspects of the role including vehicle travel to various sites
• Ensure all hazard assessments are completed when necessary and provide training for customers on safe handling and procedures related to chemicals
• Support the sales team through participation in new account set up and in training and mentoring new staff members
• Support the Mission, Vision and Core Values of Guardian through your proactive nature and positive attitude
• Comply with and support our Quality and Environmental Health and Safety Policies and Procedures
• Continuously learn through extensive training and hands on experiences to become a heating, cooling, and HVAC water treatment specialist

Preferred Qualifications

• Post-secondary education in Science or Engineering is considered an asset
• Post-secondary experience with boilers, cooling towers, chillers or other mechanical systems is considered an asset
• The ideal candidate is a life-long learner and strives for career advancement through a progressive career strategy of becoming a Team Leader or Sales Account Manager
• The candidate prefers an environment of accountability where rewards are aligned with results and customer success

Benefits

• Competitive base salary
• Benefits program
• RRSP and Pension plan
• Bonus plan
• The opportunity to work with an industry leader in the chemical industry
• This role is a remote position with occasional requirements to come to the Guardian office in Sturgeon County, AB