Wfm Reports Analyst

Summary

Join our fully remote team as a Workforce Management (WFM) Reports Analyst! In this role, you will create and analyze reports related to workforce management, identify areas for improvement, and collaborate with cross-functional teams. You will leverage data visualization tools to present actionable insights and ensure data accuracy. The ideal candidate possesses strong analytical skills, proficiency in data analysis tools (Excel, SQL, data visualization platforms), and excellent communication skills. We offer a competitive salary, pandemic-proof remote work, company events, tenure-based benefits, HMO coverage, and paid time off. Apply today!

Requirements

• 1+ years of relevant experience
• Strong analytical and critical thinking abilities to solve problems and drive data-informed decisions
• Proficient in data analysis and reporting using tools such as: Microsoft Excel (including pivot tables and formulas), SQL (for querying and manipulating data), Data visualization platforms (e.g., Looker Studio, Tableau, Power BI)
• Skilled in translating complex datasets into clear, actionable reports and insights
• Excellent collaboration and communication skills for working across departments and functions
• Highly detail-oriented, with a strong emphasis on data accuracy, consistency, and quality
• Proactive and self-driven, with a continuous improvement mindset and ability to work independently
• Excellent English communication skills (both written and verbal)
• Strong organizational, time management, and multitasking abilities
• Ability to work independently with minimal supervision
• Stable high-speed internet with backup
• Computer (laptop or desktop) with recommended quad-core CPU 2.5GHz+, RAM 8GB+, and dual monitor
• Headset, mic, and webcam for meetings
• Dedicated and distraction-free workspace

Responsibilities

• Create and distribute daily, weekly, monthly, and ad-hoc reports related to workforce management, including but not limited to attendance, scheduling, adherence, and productivity
• Analyze data trends and identify opportunities for improvement in workforce management processes
• Partner with cross-functional teams to understand their reporting needs and provide customized reports and insights
• Develop and maintain dashboards and other reporting tools to facilitate data-driven decision-making
• Ensure data accuracy and integrity by conducting regular audits and troubleshooting data discrepancies
• Stay up-to-date with industry trends and emerging technologies related to workforce management reporting and analysis

Preferred Qualifications

• Scripting languages such as Python (a plus, but not required) for automating reporting workflows
• Tech-savvy and confident using tools such as: Productivity tools (Google Workspace, Microsoft Office, Slack, etc.), Project management platforms (Asana, Trello, ClickUp), AI-powered tools like ChatGPT, Claude AI, Gemini, Notion AI, and Canva AI
• Technically adept, with working knowledge of: AI platforms like ChatGPT, Claude AI, Gemini, and Notion AI, Automation and integration tools (e.g., n8n, Zapier, Google Apps Script)

Benefits

• Salary rate is BASED on experience
• Pandemic-proof job
• Since you will be working from home, you get to save a lot of time and money
• Company & team events - Virtual and Offline
• Tenure Based Benefits
• HMO coverage up to $50/Month
• Paid Time Offs