Workforce Management Optimization Associate

Summary

Join Oscar's Workforce Management team as a Workforce Management Optimization Associate! You will lead process optimization and implementation to achieve organizational goals, requiring strong project management, data analysis, and stakeholder engagement skills. This role involves managing cross-functional projects, analyzing departmental performance, and collaborating with internal and external stakeholders. You'll mentor team members and ensure compliance. The position offers a blended work culture with remote options and a competitive salary and benefits package, including performance bonuses, unlimited vacation, and comprehensive health and wellness benefits. Location flexibility is available, but you must reside in one of the specified states. The salary range varies by location.

Requirements

• A bachelor's degree or 3+ years commensurate experience
• 3+ years of work experience in operations, health insurance, data analysis, engineering and/or consulting
• 2+ years of experience using data software such as Excel, SQL, Python or other data analytics tools
• 2+ years of experience with end to end project management
• 2+ years of experience in designing and improving workflows as well as standing up accompanying operating and technical procedures
• 2+ years of experience with process improvement methodologies such as Lean, Six Sigma and/or Theory of constraints

Responsibilities

• Lead the end-to-end management of cross-functional implementations/projects, including project plan creation, stakeholder engagement, managing relationships to guide collaboration, edge case mitigation, and completion
• Evaluate overall departmental performance by creating, gathering, analyzing metrics and assisting in development of departmental metrics and implementation of mitigation strategies
• Collaboratively works with all relevant internal and external stakeholder groups to create proactive implementation, communications, and program strategies for successful change management and risk mitigation plans
• Mentor team members and promotes colleagues' growth
• Compliance with all applicable laws and regulations
• Other responsibilities as assigned

Preferred Qualifications

• Bachelor's degree in Engineering, Business Administration, or other related field
• Lean Six Sigma Green Belt certification or higher

Benefits

• Employee benefits
• Participation in Oscar's unlimited vacation program
• Annual performance bonuses
• Medical, dental, and vision benefits
• 11 paid holidays
• Paid sick time
• Paid parental leave
• 401(k) plan participation
• Life and disability insurance
• Paid wellness time and reimbursements