Account Delivery Specialist

Summary

Join our growing digital agency as a detail-oriented, communicative, and proactive project manager and account lead. You will manage the successful delivery of marketing projects, build client relationships, and lead internal teams. Responsibilities include creating project plans, leading client meetings, delegating tasks, and ensuring timely delivery of work. The ideal candidate is an ambitious, organized project manager with strong communication skills and experience with project management software. A minimum of 2 years of project management experience in an agency setting is preferred. Flexibility in working hours is needed to collaborate with our Spain-based team and clients.

Requirements

• An ambitious and extremely organized project manager who is passionate about delivering complex digital marketing and web projects
• Extremely attentive to deadlines, processes, and details
• Strong communication skills
• Enjoys interfacing with clients
• Proactive problem solver who isn’t afraid to dive in and get your hands dirty
• Able to pivot quickly between tasks and adapt to shifting expectations and client goals
• Experience managing work inside of more advanced project management software like ClickUp, Asana, or Airtable

Responsibilities

• Help manage the successful delivery of work for a book of accounts from the moment we kick off each project
• Build trust and buy-in from client contacts while inspiring and leading internal teams to do their best work and drive results
• Process and delegate deliverables and tasks to digital marketing, content, design, and web teams
• Create easily digestible, organized project plans and trackers, then keep them updated on a rolling basis
• Prepare for and lead regularly scheduled client meetings
• Deliver all work on time — or work with clients and internal team members to negotiate new deadlines
• Source client inputs, feedback, and approvals on deliverables
• Collaborate with clients and team members in real-time via Slack
• QA deliverables to ensure adherence to client objectives and inputs
• Understand our goals for each of your projects and ensure their achievement

Preferred Qualifications

• At least 2 years of project management experience in an agency setting is preferred
• Flexibility in your working hours so you can meet with our Spain-based web team as well as client meetings throughout the day

Benefits

$75,000 - $85,000 a year