Account Management Specialist

Summary

Join Influential, the world's largest influencer marketing company, as a Specialist, Account Management! Work remotely with flexible time off and a competitive compensation package. You will lead campaign execution for Fortune 500 clients across various verticals, collaborating with sales and operations teams. Responsibilities include campaign management, reporting, client communication, and mentoring junior team members. The ideal candidate has 2-5 years of experience in digital advertising, strong organizational skills, and excellent communication. A passion for social media and knowledge of major social platforms are essential. Bonus points for agency or influencer marketing experience.

Requirements

• 2-5 years of experience working in a digital or advertising environment
• Strong organizational skills with the ability to handle multiple clients and priorities with discretion
• Excellent written and verbal communication skills including the ability to interact professionally with external and internal clients
• Comfortable working in a startup environment, creating organization and processes where none may already exist
• Knowledgeable of all major social platforms (Instagram, Facebook, Pinterest, TikTok, Twitter, YouTube)
• Up-to-date on the latest trends and innovations in the social realm
• Bachelor’s degree or equivalent experience
• A passion for all things social media

Responsibilities

• Help drive the overall success of campaigns ranging in budget and complexity for clients across beauty, QSR, auto, CPG, finance, gaming, hospitality, and more by collaborating closely with the operations and sales teams
• Participate in client campaign kick-off calls to outline influencer selection and execution details
• Navigate campaign roadblocks and challenges by providing actionable solutions
• Prepare reports and analyze ad performance relative to campaign objectives; provide optimization recommendations
• Stay on top of the workflow and completion of tasks in our project management platform
• Organize timelines, creative concepts and paid media strategies for campaigns ranging anywhere from a one day to a one year flight
• Maintain in-depth knowledge of ad products and relevant specs, guidelines, and business rules; manage asset delivery timelines
• Educate sales and clients on Influential’s core offerings, current industry trends and technologies
• Develop and foster strong relationships with clients by building rapport that earns the respect of more senior clients through delivery and focus on detail
• Manage the monthly billing reconciliation process with finance
• Mentor junior team members and share learnings across the Account Management discipline

Preferred Qualifications

• Experience at an agency, marketing-tech or media start-up
• Background in influencer marketing

Benefits

• Remote company - work from home!
• Competitive compensation
• Flexible time off with inclusive holiday benefits
• Comprehensive medical, dental & vision insurance for employees
• 401(k) matching
• An awesome collaborative work culture, a diverse team, and more!