Account Director, Affiliate Marketing

Summary

Join Acceleration Partners as an Account Director and play a pivotal role in growing online brands. This remote position, ideal for East Coast candidates, focuses on building strong client relationships, understanding their business needs, and delivering innovative growth strategies. You will oversee a client portfolio, retain and grow revenue, identify expansion opportunities, and contribute to new business acquisition. Success in this fast-paced role requires strategic thinking, data analysis, and excellent communication skills. The position offers significant opportunities for professional growth and development within a leading global partnership marketing agency.

Requirements

• 8 plus years of online marketing, e-commerce, or affiliate marketing experience
• General understanding of affiliate marketing experience
• Proficiency in delivering compelling presentations, constructing impactful decks, and storytelling (or influencing a strategy)
• Knowledge of general affiliate tracking methodologies via platform partners (Radius by Impact, ShareASale, etc.)
• Microsoft Office expertise
• Ability to travel up to 25%

Responsibilities

• Serve as the primary relationship manager for a portfolio of clients, working to earn client trust and encourage them to grow and retain
• Engage heavily with client contacts, showing curiosity about their companies and striving to know the fundamentals of their businesses
• Build strong rapport with client through both virtual and in-person touchpoints
• Be skilled at anticipating and proactively addressing client risks and opportunities and own client-facing dialogue on risks and escalations
• Develop forward-thinking strategies that wow our clients and encourage them to engage closely with AP
• Ensure that high-potential account opportunities are proactively identified, pitched and optimized with client buy-in to capitalize on them
• Regularly work with the account team to develop and execute innovative strategy, tactics, and efficiencies that meet and exceed channel and business objectives
• Be skilled at interpreting program data to identify risks and opportunities; readily use data to make strategic decisions and sell clients on those decisions
• Push the team to operate with a growth mindset and take calculated risks when needed
• Show an instinct to know when risks are worth taking for the good of the account and excel at selling client on new strategies
• Deliver and oversee high quality client outputs including QBRs, strategy planning decks, weekly calls and reporting
• Stay dialled into the latest industry developments, leveraging an understanding of new publisher models and trends to support clients effectively
• Understand clients’ industry/market trends and identify how to capitalize on them and drive results for clients in any economic environment or business phase
• Understand AP’s role as a partner to clients and be adaptable to clients’ changing business needs
• Understand and regularly use industry data and trends to pitch new opportunities to clients
• Show high accountability for reaching existing revenue targets and often exceed those
• Identify potential expansion opportunities and lead the development, pitching and closing of those opportunities as well
• Proactively monitor account renewals to ensure successful renewal rates and maximize opportunities
• Have strong financial accountability, monitoring and achieving clients KPI’s and goals
• Possess a clear understanding of AP’s various services and market opportunities and proactively identify those expansion opportunities
• Show comfort and confidence pitching expansion opportunities to clients, helping them understand why scope, geographic or service expansions will help them achieve their goals
• Serve as an SME in new business pitches and participate heavily in the sales process to win new revenue
• Lead by influence and excel at driving an account team to get strong results
• Coach, guide and lead Account Managers and teams to understand and implement new strategies and respond to client needs and feedback
• Work closely with Program Directors across the portfolio to ensure account teams are delivering strong program performance and generating excellent outcomes for clients
• Work with Program Directors to identify necessary hiring profiles for senior account team members
• Be comfortable with mixed-accountability and can influence strong performance without directly managing the team

Preferred Qualifications

• Experience of managing revenue targets
• Experience of Data Analysis and effective use of data and insights to build strategies
• Experience in an Agency or Client Service environment
• Successful track record of increasing client spend through up-selling and expansion efforts

Benefits

• 100% remote work for everyone
• Group medical, dental, and vision coverage insurance (with opt-out benefits)
• 401K with matching
• Open Paid Time Off
• Summer & Holiday company-wide shut-down weeks in July and December
• Volunteer and Birthday Time Off
• Focus Fridays
• Paid Parental Leave Benefits
• Wellness, Technology & Education Allowances
• Paid sabbatical leaves, donation matching, and more!!