Account Manager, Mid-Market

Summary

Join Apollo.io's Customer Success team as an Account Management Mid-Market professional. This role focuses on managing a portfolio of Tier 1/Tier 2 Mid-Market customers, driving value and growth through expansion opportunities. You will be the primary point of contact, responsible for continuous activation and use case expansion. Success in this role requires a customer-centric approach, strong product aptitude, and a revenue mindset. The ideal candidate possesses 4-5 years of B2B SaaS sales experience and a proven track record of meeting revenue targets. Apollo.io offers a competitive compensation package and a supportive remote work environment.

Requirements

• 4-5 years of experience in B2B SaaS sales, preferably in product-led growth environments
• Proven track record of consistently meeting monthly or quarterly revenue targets
• Experience in developing a 3x pipeline through a blend of inbound leads and targeted account planning
• Comfortable identifying additional use cases and expansion opportunities
• Experience working cross-functionally with customer success, support, marketing, legal, and product teams

Responsibilities

• Close Incremental Business Opportunities: Identify and close expansion opportunities within Tier 1/Tier 2 Mid Market accounts
• Drive Value and Growth: Conduct virtual meetings, including enablement and product activation sessions and business reviews, to drive value and growth with customers
• Portfolio Ownership: Maintain a high level of organization and attention to detail, taking ownership of customer situations and seeing them through to resolution
• Collaborate Cross-Functionally: Work closely with internal teams to ensure a seamless customer experience

Preferred Qualifications

• Customer-Centric Mentality: Balance customer needs with business objectives
• Product Aptitude: Enthusiastically explore product capabilities to drive usage and adoption
• Revenue Mindset: Proven ability to generate pipeline and close revenue through upsell, cross-sell, and upgrades
• Curiosity: Eagerness to learn about sales tech, customer business models, and industry trends
• Cross-Functional Collaboration: Ability to work effectively with internal teams to achieve mutual success

Benefits

• Great compensation package
• Remote work