Account Representative

Summary

Join Great Minds as an Account Representative and contribute to our mission of providing quality education. Collaborate closely with an Account Solution Manager to achieve new and existing business goals within your assigned region. You will focus on growing new business, maintaining existing customer relationships, guiding implementation, and recommending professional development. This role involves pre-sales activities, outbound prospecting, lead management, and sustaining renewal business. You will also negotiate product purchases, execute add-on sales campaigns, and build relationships with key stakeholders. This is a remote position, preferably based in New Jersey, with opportunities for travel.

Requirements

• 3+ years of successful direct sales experience OR 3+ years experience in the education field with a strong ability to influence decision making
• Readiness to make outbound phone calls to schools and school systems
• Excellent verbal and written communication skills
• Highly organized self-starter with the ability to thrive in a fast-paced environment with shifting priorities
• Capacity to present Great Minds materials to small and large audiences via Zoom
• Solid organizational skills including attention to detail and proactive problem solving
• Ability to work independently and collaboratively
• Bachelor’s degree in education, business, marketing, or liberal arts preferred (or equivalent business experience)

Responsibilities

• Pre-sales work (e.g., setting appointments, qualifying leads, discovery calls, associated follow up, managing customer questions and concerns, sampling product, etc.)
• Hunt for new business through outbound prospecting, including cold calls and email campaigns, to identify schools and districts interested in reviewing Great Minds curricula
• Manage and respond to inbound leads in the sales territory
• Sustain renewal business - existing customers to retain renewal of consumable and digital materials and as well achieve cross-sell and upsell goals
• Negotiate and quote products for purchase
• Execute add-on sales campaigns to existing customers
• Develop positive, influential relationships with key stakeholders (Curriculum Directors, Coaches, Principals, and Superintendents) across territory
• Understand the general health of the clients’ implementation to refer training and implementation support when necessary
• Create strong internal cross-company relationships with Product, Success, Marketing and Business Operations
• Present virtually via Zoom to prospective clients

Preferred Qualifications

• Working knowledge of CRM like Salesforce
• K12 classroom teaching, PD, and/or sales experience a plus
• Ability to work independently and collaboratively
• Academic and growth mindset
• Commitment to high standards