Accounts Receivable Analyst

Summary

Join our client, a fast-growing Australian company in the storage and logistics industry, as their new Accounts Receivable Analyst! In this role, you will manage customer payments, make numerous calls to follow up on overdue accounts, and maintain accurate payment records. You will also assist with invoicing, support the Commercial Payments Team, and act as a point of contact for team queries. The ideal candidate possesses proven experience in accounts receivable and strong communication skills. This is a full-time, permanent work-from-home position with a competitive benefits package.

Requirements

• Proven experience in accounts receivable, credit control, or payment follow-up
• Strong communication skills—confident on both phone and email
• Experience handling high volumes of customer interactions
• Organised and able to keep records and systems up to date in real time
• Familiarity with invoicing and payment platforms
• Self-motivated and proactive with strong attention to detail
• Comfortable working with KPIs, weekly reporting, and team-based goals
• A team player who takes initiative and ownership
• Dual Screen
• Recent (10th gen and above) Intel Core i5 or AMD Ryzen 5 CPU and above
• 8GB to 16GB RAM
• Windows 10 or 11 device
• No macOS
• Permanent work-from-home set-up
• Dayshift (Australian business hours)
• Full-time job

Responsibilities

• Manage and follow up on customer payments for a designated city portfolio
• Make high volumes of inbound and outbound calls to chase overdue accounts
• Keep the payments tracker updated in real-time with accurate information
• Report overdue profiles and collection status during team meetings
• Assist in customer invoicing and ensure move-in/move-out processes are aligned with payments
• Provide support to the Commercial Payments Team as needed
• Act as a point of contact for general team queries related to accounts receivable
• Uphold the company’s values and maintain a professional, customer-first approach
• Contribute to a positive team culture and uphold the company’s values
• Assist with onboarding and informal support for new team members
• Perform other finance-related tasks as required

Benefits

• HMO
• Annual leave
• Christmas Bonus equivalent to 1 month's wage (pro-rata)