Administrative Support Specialist

Summary

Join our dynamic team as a (Remote) Administrative Support Specialist and contribute to making gig work better for everyone. As an essential member of our team, you will provide exceptional administrative support to our gig workers, ensuring a seamless experience on our platform.

Requirements

• Proven experience in administrative support roles, preferably in the staffing and recruiting industry
• Proficient computer skills, including experience with Microsoft Office Suite and CRM software
• Strong organizational and time management skills with the ability to manage multiple tasks simultaneously
• Excellent communication skills, both written and verbal, to effectively interact with gig workers
• Detail-oriented mindset with a high level of accuracy in data entry and record-keeping
• Ability to work independently and remotely, demonstrating self-motivation and initiative
• Flexibility and adaptability to thrive in a fast-paced, dynamic environment

Responsibilities

• Communicate effectively with gig workers to inform them of available shifts and opportunities in real-time
• Address gig worker queries and provide comprehensive support through various channels, including email, chat, and phone communication
• Maintain accurate and detailed records of gig workers, including contact information, availability, and preferences
• Coordinate shift scheduling and make adjustments as necessary to ensure efficient utilization of gig workers
• Provide administrative support by preparing reports, managing documentation, and assisting with data entry tasks
• Collaborate with internal teams to facilitate seamless communication and streamline processes
• Contribute to ongoing improvements of the gig worker experience by providing feedback and insights