Remote Educational Support Specialist, Payroll Onboarding Specialist

Summary

Join our team as an Educational Support Specialist, providing quality customer service, coordinating instructors, and managing virtual tutoring sessions. This fully remote role requires excellent English communication skills and a bachelor's degree.

Requirements

• Experience in handling payroll through ADP payroll provider is preferred
• Time management, planning, and prioritization
• Ability to organize and manage multiple responsibilities successfully
• Exhibits professional and approachable demeanor
• Ability to prioritize and focus on key objectives, which may change from month to month
• Effective communications both in virtual environments
• Proficient in using all communication media including in person, phone, and video
• Ability to build engagement and trust in virtual relationships, whether with customers or with team members
• Works Well With Others
• Learning agility – able to adapt to changes in work environment by changing behaviors as required
• Able to acquire new skills as required
• Ability to engage, manage and grow virtual relationships with customers, employees, and business partners (e.g. local schools)
• Ability to manage remote teachers
• Ability to work independently
• High tolerance for ambiguity
• Bachelor’s Degree required
• 2-3 years progressive career growth
• Experience working in a virtual operations and team environment

Responsibilities

• Coordinate instructors
• Track student progress
• Provide quality customer service
• Perform Payroll functions
• Operate seamlessly in a virtual operating environment
• Maintain Tutor Me Education operating standards
• Ensure delivery of programs and initiatives
• Meet operational excellence standards
• Provide virtual administrative support
• Manage class schedules
• Manage virtual tutoring sessions
• Monitor all students’ academic progress
• Help ensure flawless execution of programs and initiatives
• Manage your own time in compliance with company and regulatory requirements
• Conduct conferences with partner program directors
• Relish building relationships with students and their families

Benefits

PTO