Advisory Solution Consultant

Summary

Join ServiceNow as a Specialist Solution Consultant, a technical and business consultant role focused on developing and delivering industry-specific solutions throughout the sales cycle. You will support product sales as a technical expert, lead discovery workshops to understand customer needs, and build strong client relationships. This position requires guiding strategic programs in top accounts, providing product roadmap feedback, and collaborating with other consultants to share best practices. You will also stay updated on competitive analysis and support marketing events. ServiceNow values inclusivity and encourages applications from diverse backgrounds.

Responsibilities

• Develop, position, and provide industry and product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory
• Support product sales as the technical, industry, and domain expert of a client-facing sales team that pursues customers and prospects across one or multiple industry markets
• Lead discovery workshops to determine customers' challenges and give persona and value-based product demonstrations to align our solution with customer needs
• Develop client partner relationships
• Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement
• Provide feedback to product management to influence the product roadmap and strategy in support of your customers and changing market dynamics
• Share and learn best practices and reusable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows

Preferred Qualifications

Willingness to dream big