Agile Facilitator

Summary

Join Wavelo, a SaaS company within Tucows, as a remote Agile Facilitator supporting multiple development teams in the US or Canada. You will coach teams on Agile best practices, remove roadblocks, and facilitate Agile ceremonies. This role requires experience in an Agile environment, proficiency in Agile tools, and strong communication and problem-solving skills. The position offers a competitive salary and benefits package. Wavelo prioritizes a people-first philosophy with a focus on collaboration, continuous improvement, and high-performance delivery. The company is committed to diversity and inclusion and offers a remote-first work environment.

Requirements

• Hands-on experience in an Agile role within a Scrum environment or the ability to demonstrate equivalent expertise
• Ideally two to four years of experience in this space
• Proficiency in Jira, and Confluence, and other Agile tools (or the ability to learn quickly)
• Strong knowledge and practical experience with Scrum, Kanban, Nexus, or SAFe
• Strong communication skills to effectively engage with both technical and non-technical stakeholders
• Empathy to understand and respond to team dynamics and individual needs
• Problem-solving mindset to identify and address blockers quickly, fostering a solution-focused approach
• Facilitation expertise in running productive Agile ceremonies and fostering team engagement
• Adaptability to evolving priorities and team structures
• Continuous improvement to build trust and influence teams to achieve their goals collaboratively

Responsibilities

• Serve as a dedicated Agile Facilitator for multiple development teams, fostering a culture of collaboration and continuous improvement
• Coach teams on Agile best practices, ensuring alignment with the organization's customized Agile processes (e.g., Nexus)
• Support the adoption and refinement of scaled Agile frameworks, optimizing team-level processes to drive faster, more reliable, and predictable delivery
• Proactively identify and remove impediments, ensuring teams remain focused and productive
• Facilitate all core Agile ceremonies (standups, sprint planning, retrospectives, etc.), driving alignment on sprint goals and commitments
• Track and report on team delivery metrics (e.g., velocity, cycle time, burndown charts), using these insights to identify opportunities for process improvements and predictability enhancements
• Act as a coach and mentor, helping teams improve their Agile maturity and delivery effectiveness
• Collaborate with internal stakeholders, including product owners and engineering managers, to align team efforts with organizational goals
• Champion team’s success by ensuring Agile practices support engagement, motivation, and sustainable ways of working
• Continuously refine and optimize Agile processes, ensuring workflows remain efficient, scalable, and adaptable

Preferred Qualifications

Experience in story decomposition or Behavior-Driven Development (BDD) to support high-quality backlog refinement and test-driven workflows

Benefits

• The base salary range for this position is $90,090 - $100,100 USD for US residents OR $84,780 - $94,200 CAD for Canadian residents. Other countries will differ. Range may vary on a number of factors including, but not limited to: location, experience and qualifications
• Tucows believes in a total rewards offering that includes fair compensation and generous benefits
• Remote work