AI Adoption Lead

Summary

Join Finn Partners as an AI Adoption Lead and bridge the gap between advanced AI capabilities and practical business solutions. You will directly support employees in implementing AI-powered tools, drive the design and delivery of AI-powered automations, and ensure our internal AI stack remains modern and efficient. This collaborative role requires technical proficiency, strong communication, and a passion for empowering others through technology. You will analyze workflows, develop internal tools, provide expert guidance on generative AI models, deliver training, champion responsible AI, and continuously optimize deployed automations. The role involves working with various teams, including HR, Communications, IT Security, and Legal. You will also stay abreast of the latest AI advancements and best practices.

Requirements

• Strong track record of agency marketing/communications experience
• 3+ years of hands-on experience working with AI/ML technologies, particularly with generative AI models (e.g., Gemini, OpenAI, Claude)
• Proven experience in prompt engineering and optimizing AI outputs for specific tasks
• Demonstrated experience in developing and delivering technical training and enablement programs
• Demonstrated success driving AI adoption or automation initiatives within communications, marketing, or creative teams, even if not in a formal AI role
• Experience managing projects that involve change management and stakeholder engagement
• Strong understanding of AI/ML concepts, including natural language processing (NLP), machine learning principles, and various AI models
• Excellent communication, presentation, and interpersonal skills, with the ability to translate complex technical concepts for non-technical audiences
• Strong problem-solving abilities and a proactive approach to identifying and addressing user needs
• Ability to work independently and collaboratively in a fast-paced, evolving environment

Responsibilities

• Partner with business units to map current-state processes, quantify inefficiencies and prioritize high-impact automation opportunities
• Translate findings into clear use-cases, ROI assessments and implementation roadmaps that align with FINN Partners’ technology strategy and security standards
• Leverage first, build second: Prioritise the use of AI capabilities already available within FINN Partners’ tech stack to automate workflows and boost productivity
• Design, build and maintain supplementary internal tools, integrations and micro-services when native capabilities do not fully address identified pain-points or scalability requirements
• Rapidly prototype lightweight AI-enabled utilities, validate business value, and promote successful pilots into robust production services
• Oversee architectural and technology choices made by AI systems by reviewing model selection, libraries and frameworks, and debug complex multi-service environments when needed
• Provide expert guidance on crafting effective prompts and interaction patterns for generative models (Gemini, ChatGPT, Claude, etc.)
• Assist teams with data preparation, fine-tuning and evaluation to maximise solution accuracy, safety and reliability
• Collaborates closely with HR, Communications, and Practice Leads to ensure AI adoption aligns with agency/employee needs and client expectations
• Deliver engaging training sessions, workshops and documentation that empower technical and non-technical staff to adopt newly built tools
• Work cross-functionally to ensure solutions embed seamlessly into day-to-day workflows and deliver obvious, measurable value
• Champion ethical, compliant and secure use of AI; collaborate with IT Security and Legal to implement appropriate guardrails, monitoring and access controls
• Act as a high-trust steward for systems processing sensitive information, ensuring confidentiality, integrity and availability at all times
• Promote equitable and inclusive AI practices by identifying potential sources of bias and advocating for transparent model usage across all teams at FINN Partners
• Track usage metrics, user sentiment and business impact of deployed automations; iterate rapidly based on insights
• Stay abreast of the latest models, tools and best practices, proactively incorporating advancements into FINN Partners’ AI stack

Preferred Qualifications

• Familiarity with cloud platforms (e.g., Azure, GCP, AWS) and their AI/ML services is a plus
• Experience in a consulting or internal enablement role
• Familiarity with MLOps principles and practices
• Basic scripting or programming skills (e.g., Python)
• Experience with user experience (UX) design principles related to AI interfaces

Benefits

Opportunity for continuous learning and professional development in a rapidly evolving field