AI & Automation Engineer

Summary

Join UpGuard as our founding AI & Automation Engineer to democratize AI and automation across the company. You will build critical n8n workflows and develop domain-specific LLMs to enhance productivity for all UpGuarders. This role involves extending our automation platform, building n8n flows, developing and democratizing LLMs, creating user-friendly templates and documentation, embedding security and governance, and enabling widespread adoption through training and support. You will leverage your expertise in Python, SQL, workflow orchestration, AI/LLM, and cloud platforms to achieve these goals. The position offers a fully remote work environment and various benefits.

Requirements

• Python & SQL : delivered production systems that handle real data and users
• Workflow orchestration : hands-on with n8n, Airflow, Zapier, or similar automation platforms
• AI/LLM experience : shipped at least one AI or automation project from prototype to production
• Clear communicator : translate technical concepts for non-technical stakeholders and gather business requirements
• Vector/RAG expertise : experience with embeddings, vector databases, or retrieval patterns
• Cloud platform experience : deployed and managed systems on GCP, AWS, or Azure
• Training mindset : created documentation, tutorials, or enabled others to use technical tools

Responsibilities

• Extend the automation platform - Evolve our existing n8n infrastructure and build critical workflows that will serve hundreds of UpGuarders as we scale beyond 300 team members
• Build critical n8n flows - Design and implement production-ready automation workflows that integrate cloud services, internal data sources, and LLM endpoints
• Develop & democratise domain-specific LLMs - Fine-tune lightweight models on internal data from Gong, Notion, BigQuery, and other sources, then make them accessible to teams across the organisation through intuitive interfaces
• Democratise n8n usage - Create templates, documentation, and training materials that enable non-technical teams to build and deploy their own automation workflows confidently
• Embed security & governance - Bake privacy, compliance, and cost controls into every workflow and model deployment, ensuring enterprise-grade reliability and data protection
• Enable widespread adoption - Run hands-on workshops, provide ongoing support, and mentor teammates so anyone at UpGuard can leverage AI and automation tools effectively

Benefits

• Monthly Lifestyle subsidy : use this for financial, physical and mental wellbeing (all regions)
• WFH set-up allowance: to ensure you have the right environment to work in, we will help you get set-up within your first 3 months at UpGuard (all regions)
• $1500 USD annual Learning & Development allowance: to support your career development all team members will be able to expense development opportunities against this allowance (all regions)
• Generous Annual Leave/PTO allowances : time to recharge your batteries (all regions)
• 18 weeks paid Parental Leave : irrespective of parenting role (all regions)
• Personal Leave allowance: this includes sick & carer’s leave (all regions)
• Fully remote working environment : whilst we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance (all regions)
• Top spec hardware : all team members will be provided with top-spec laptops for their role (all regions)
• Generative AI & Automation tooling : UpGuard provides industry leading generative AI and automation tools to support all team members with their work (all regions)