Ai Automation Specialist

Summary

Join Nansen, a blockchain analytics platform, as an innovative AI Automation Specialist within the Revenue Operations team. You will develop internal AI agent tools to support Sales, Marketing, Customer Support, and Revenue Operations. This role involves building and implementing AI-powered solutions to enhance efficiency, automate tasks, and provide business value. You will create AI agents to streamline workflows and integrate with existing revenue systems. Ideally, you should be based in Singapore or available to work in the Asian time zone. This is a full-time, remote position.

Requirements

• Have experience with low-code automation tools (Zapier, Make, n8n, etc.) and API integrations
• Have familiarity with CRM, marketing automation, or support platforms (e.g., Salesforce, Zendesk, Braze)
• Possess strong problem-solving skills and analytical thinking
• Have an understanding of business processes in Sales, Marketing, or Customer Support
• Possess excellent communication and collaboration skills, especially with revenue teams

Responsibilities

• Develop AI agent tools to support cross-functional stakeholders - Sales, Marketing, Customer Support, and Revenue Operations teams
• Create AI solutions using low-code platforms (e.g., Zapier, n8n) that help automate lead qualification, marketing content generation, customer inquiries, and revenue reporting
• Build tools that enable sales and marketing teams to leverage AI capabilities
• Integrate AI agents with internal systems
• Implement dashboards to track AI agent performance and business impact
• Collaborate with revenue team leaders to understand their workflows and pain points
• Test and refine AI agents based on user feedback from revenue teams
• Document how to use AI tools and create training materials for non-technical users
• Keep up with advancements in AI for sales and marketing applications
• Troubleshoot issues reported by revenue teams and improve AI tool functionality

Preferred Qualifications

• Have 2-3 years of experience in RevOps, Marketing, or Sales
• Have programming skills (Python, JavaScript, or similar)
• Have a basic understanding of AI/ML concepts, including NLP and LLMs
• Have experience with business intelligence or analytics tools
• Have an interest in prompt engineering and LLM optimization
• Have a background in Computer Science, Engineering, or a related field (or equivalent experience)

Benefits

• Competitive salary and equity package
• Remote work environment with a flexible schedule
• Opportunity to work in a rapidly growing and cutting-edge industry
• Collaborative and supportive company culture
• Opportunities for personal and professional growth as the company scales
• Exposure to a global network of industry experts, partners, and influencers