AI Programme Coach

Summary

Join Multiverse and become an AI Programme Coach, guiding apprentices in their learning journey and helping them reach their full potential. You will focus on personalized coaching, supporting apprentices across multiple businesses to become future business leaders. Responsibilities include guiding apprentices to program completion, mastering coaching techniques, adhering to quality frameworks, creating a motivating learning environment, and collaborating with support teams. The role requires significant experience in AI, exceptional communication skills, and teaching or mentorship experience. Multiverse offers a comprehensive benefits package including generous time off, health and wellness benefits, hybrid work options, and team-building activities.

Requirements

• 2+ years of professional work experience in an AI role; ideally 1+ year of experience in machine learning, natural language processing, software development or generative AI
• Exceptional written and on-camera communication skills
• You have some practical teaching, managing, or mentorship experience in an academic or industry environment

Responsibilities

• Guide apprentices to successful, timely completion of their programme
• Master group and individualized coaching techniques to enhance apprentice learning
• Adhere to the Coach Quality framework to ensure a consistent level of quality for every coaching session and a consistent experience for every apprentice
• Create a vibrant, inclusive and motivating environment that drives apprentice learning, engagement and overall satisfaction
• Maintain an owners mentality, whether assigned a learner or in support of other coaches, being proactive in taking action, sharing feedback, or providing support to ensure the progress and success of learners
• Work with Ops and other supporting teams to review and action the data provided to provide the best experience for your apprentices
• Engage with apprentice managers for Sync progress reviews using the information provided by the ops teams
• Focus on results related to the programme health of your apprentices, implementing interventions in partnership with operations team members to ensure learners stay on track, standing the best chance of success on programmes
• Utilize resources & learning opportunities provided by Multiverse, stay up-to-date on knowledge, learning and product updates, to ensure you are equipped to support your apprentices
• Build & maintain credibility with your apprentices by utilising a mixture of professional experience, program/domain knowledge and client context in your interactions
• Create a compelling narrative about Multiverse, our mission, and the pillars of our offering, and help apprentices connect to it through the duration of their apprenticeship, and beyond

Preferred Qualifications

• You ideally have a degree, masters or PhD qualification in an AI field or equivalent field
• You ideally have experience using OpenAI’s API, Microsoft Copilot or AWS / Azure
• You ideally are fluent in Python, and have experience with PyTorch, TensorFlow or scikit-learn
• You have mastery of coaching best practices or openness to develop in this area
• You are passionate about delivering the best learning opportunities and supporting others on their development journey

Benefits

• Time off - 27 days holiday, plus 7 additional days off: 1 life event day, 2 volunteer days and 4 company-wide wellbeing days and 8 bank holidays per year
• Health & Wellness - private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Gympass and access to Spill - all in one mental health support
• Hybrid & remote work offering - with weekly or monthly visits to the London office and the opportunity to work abroad 45 days a year
• Team fun - weekly socials, company wide events and office snacks!