Summary
Join Astronomer's Customer Reliability Engineering (CRE) team as an Airflow Reliability Engineer and become an Apache Airflow expert. You will work directly with customers, ensuring their production environments are reliable and predictable. Responsibilities include solving challenging Airflow problems, contributing to open-source projects, and working on a modern, cloud-native product. The role requires proven proficiency in Python and Airflow administration experience. Bonus points are awarded for experience with Kubernetes, Docker, and open-source contributions. Astronomer values diversity and is a remote-first company.
Requirements
- Proven proficiency in Python, with a minimum of two years of experience
- At least one year of experience in Airflow administration and DAG creation
- Problem-solving and troubleshooting abilities
- Willingness to identify and own problems through the full lifecycle, from vague problems to shipped code
- Strong written and verbal communication for connecting with our customers over our ticketing system and through Zoom
Responsibilities
- Learn and build expertise across several software engineering disciplines, including: Airflow and data engineering, Kubernetes, Cloud Engineering
- Gain exposure to the big picture; learn about product, engineering, customer relationship management, and more
- Solve challenging Airflow problems for our customers. From optimizing configuration to identifying world-first Airflow bugs, you’ll see it all here
- Spend up to 25% of your time on side projects that contribute to Astronomer’s overall success, such as contributing to the open-source Airflow repository or developing Astronomer’s internal monitoring and alerting systems built on Airflow
- Work on a modern, sophisticated, cloud-native product that customers use to connect to dozens of other systems. Gain depth and breadth of learning!
- Work directly with our customers’ data engineers, system admins, DevOps teams, and management
- Provide feedback from your experience that can shape the direction of the Airflow project
- Own the customer experience, working directly with customers to prioritize and solve issues, meet SLAs, and provide “white glove” guidance on the path to production
- Participate remotely within a fully distributed team
- Help maintain 24x7 coverage through a specified 6-hour pager period during your work day
- Participate in paid on-call rotation for weekend coverage
Preferred Qualifications
- Previous experience working directly with customers (internal or external)
- Experience with Kubernetes/Docker/Containers
- Contributions to open-source projects
- Experience managing a distributed system with any major cloud provider (AWS, GCP, Azure)
- Experience with Splunk or Prometheus
Benefits
- Participate remotely within a fully distributed team
- Paid on-call rotation for weekend coverage
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