Galaxy is hiring a
Analyst, Client Onboarding in United States

Summary

Galaxy is a digital asset and blockchain leader that offers platform solutions for institutions, startups, and individuals in the crypto economy. They are looking for a Client Onboarding Analyst to join their team in New York City. The analyst will work closely with various teams to onboard new clients, maintain and update procedures, and assist with Swap Dealer onboarding requirements. A Bachelor's degree and prior onboarding experience from an institutional perspective are required.

Requirements

• Bachelor's degree or equivalent preferred
• Onboarding/AML/KYC experience from an institutional perspective
• Familiar with CFTC Swap Dealer Onboarding requirements or willingness to learn
• 3+ years of client onboarding experience

Responsibilities

• Work closely with Compliance, Credit, Legal and Tax to onboard new clients
• Maintain and update Onboarding Desktop Procedures
• Assist in tracking metrics and provide reports to key stakeholders on onboarding pipeline and statistics
• Manage priority items received from multiple teams across different locations
• Resolve escalated issues from various clients
• Connect with teams locally and across regions to facilitate knowledge sharing
• Participate in the design and testing of enhancements to the Client Onboarding portal
• Work alongside internal teams to assist with Swap Dealer onboarding requirements

Benefits

• Competitive base salary and discretionary bonus
• Flexible Time Off (i.e. unlimited paid vacation days)
• Company paid Holidays (11)
• Company paid sick leave
• Company-paid health and protective benefits for employees, partners, and other dependents
• 3% 401(k) company contribution
• Generous paid Parental Leave
• Free virtual coaching and counseling sessions through Ginger
• Opportunities to learn about the Crypto industry
• Free daily snacks in-office
• Smart, entrepreneurial, and fun colleagues
• Employee Resource Groups