Analytics and Insights Manager

Summary

Join Komodo Health's Analytics and Insights team as a consultant, leveraging your expertise to provide high-quality analytics and thought partnership to healthcare clients. You will collaborate with clients to understand their needs, utilize Komodo products and data to draw insights, and drive customer retention. This role involves leading client engagements, presenting insights, providing thought leadership, and identifying opportunities for product enhancement. You will contribute to account strategy, create scalable solutions, and contribute to team development. Success in this role requires strong communication, problem-solving, and data analysis skills, along with experience in the healthcare or life sciences industry. Komodo offers a competitive compensation package and benefits.

Requirements

• Client service-orientation: Understand client needs and how to develop solutions to address them
• Strong communication skills: Be comfortable presenting to stakeholders at all levels (technical and non-technical) and distilling complex topics and analyses into easy-to-follow and compelling narratives
• Healthcare or other related experience: Be familiar with life sciences needs, such as patient journey analytics, HCP engagement and segmentation, and market landscape assessments
• Data-driven mindset: Be able to dig into the data both within Komodo’s Healthcare Map and across external data sources that we receive from partners and customers to synthesize insights
• Problem-solving skills: Demonstrate strong logical thinking and an ability to see patterns
• Partnership mentality: Effectively collaborate with data science, account managers, sales, product, and clients to guide analyses, synthesize results, and share feedback
• Curiosity: Demonstrate an interest and aptitude for constant learning and regularly seek and welcome feedback and help from colleagues
• Flexible attitude: Adapt to changing environments and solve problems from new angles; know how to manage ambiguity
• Proficiency in quantitative reasoning: Understand the basics of data science and classical statistics and can use that knowledge to scope out a client solution
• Consultative mindset: Identify and proactively offer recommendations based on observed insights
• Advanced Excel skills
• Experience translating analytic insights into PowerPoint or dashboards
• Prior life sciences or other healthcare experience analyzing claims data to inform business decisions
• Prior client-facing experience in Commercial Analytics, Marketing Sciences, or other related functions
• Technical experience with tools such as SQL, Python, R, and Snowflake

Responsibilities

• Consult with healthcare clients to understand their business needs
• Partner with clients to draw analytics and insights from Komodo products and data
• Drive customer retention
• Collaborate with internal teams to plan account strategy
• Provide feedback to enhance Komodo products
• Lead multiple client-facing engagements across key offering areas
• Ensure timely and accurate delivery, primarily leveraging Komodo products
• Present insights to internal and external partners
• Provide thought leadership and client recommendations at internal account strategy sessions to drive customer retention
• Identify new features and areas of development for Komodo products
• Create playbooks for how to serve product customers in a scalable and repeatable manner
• Contribute to the growth and development of the team through the onboarding and training of new members

Benefits

• Comprehensive health, dental, and vision insurance
• Flexible time off and holidays
• 401(k) with company match
• Disability insurance
• Life insurance
• Leaves of absence in accordance with applicable state and local laws and regulations and company policy
• Commissions
• Equity awards
• Medical, dental and vision coverage
• 401k Retirement Plan
• Prepaid legal assistance
• Paid time off for vacation, sickness, holiday, and bereavement
• 100% company-paid life insurance
• Long-term disability insurance
• Hybrid work model