Analytics Manager

Summary

Join Grafana Labs as an Analytics Manager and partner with the Go-To-Market organization to drive data-driven decisions. You will develop dashboards, reporting, and scalable models to support sales and operations, optimize the GTM technology stack, and prepare analysis for senior leadership. This role requires experience in sales or GTM organizations, strong SQL and JavaScript skills, and data visualization experience. You will work with various tools such as Salesforce, BigQuery, and DBT. Grafana Labs offers a remote-first, global culture with benefits including a competitive salary, RSUs, 30 days of annual leave, and a focus on work-life balance.

Requirements

• Experience in a Sales or GTM organization, and familiar with common sales models like rep productivity, rep capacity, campaign influence, and quota modeling
• 3+ years of SQL experience: writing complex yet efficient SQL is a daily habit for you
• 1+ year of JavaScript experience
• 1+ year of Data Visualization Experience with one of the following tools: Tableau, Looker, Mode Analytics, Sisense
• Experience getting their hands dirty with ETL / data engineering and familiar with popular data warehouses (BigQuery, Snowflake, etc)
• Experience with the following: Salesforce, BigQuery, DBT, ZenDesk
• Excellent communication skills with senior management audiences- explain “what it is”, “why it matters” and “what should we do” in terms of your data and analysis; deliver customer-oriented KPIs, dashboards, and runbooks in order to ensure alignment with those audiences
• Previous experience with Grafana visualization, or a desire to invest the time to learn

Responsibilities

• Develop reliable, accurate, powerful, and easy-to-use dashboarding, tooling, and reporting to support Sales and operational teams
• Develop repeatable, scalable models to help define Go-To-Market planning and performance assessment
• Partner cross functionally to establish a team perspective on ongoing growth opportunities (new markets, expansion of channels, methods to increase rep productivity, etc.)
• Optimize the information design across the GTM technology stack to enable the development of marketing and sales analytics
• Work closely with GTM leadership to prepare thoughtful analysis and insights for senior leadership
• Define highly accurate, stable, and performant data models that feed production system integrations and key source tables for analytics
• Manage urgent ad hoc data analysis / QA support requests

Preferred Qualifications

• Knowledge of consumption modeling financial metrics
• 3+ years of production model development
• 1+ year of Python / Spark / Scala - familiar with statistical and machine learning packages, as well as generating ad hoc ETL jobs
• Experience as a user of any of the following tools - JIRA, Asana, Databricks, Github, Intercom, MixPanel, Optimizely, Marketo

Benefits

• In the United States, the OTE (On-Target Earnings) compensation range for this role is $ 119,689 - $143,626 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process
• All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success
• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment
• Transparent Communication – Expect open decision-making and regular company-wide updates
• Innovation-Driven – Autonomy and support to ship great work and try new things
• Open Source Roots – Built on community-driven values that shape how we work
• Empowered Teams – High trust, low ego culture that values outcomes over optics
• Career Growth Pathways – Defined opportunities to grow and develop your career
• Approachable Leadership – Transparent execs who are involved, visible, and human
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do
• In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable