Analytics Program Manager

Summary

Join Cohere Health as an Analytics Program Manager to lead the strategic execution of clinical program analytics, operations, and customer and provider success initiatives. You will manage analytics requests, define organizational analytics strategy, and develop execution timelines. This role requires strong program management skills, experience in healthcare analytics, and the ability to translate data insights into actionable recommendations. You will oversee project planning, cross-functional coordination, and continuous improvement efforts. The ideal candidate will have experience in healthcare analytics, program performance measurement, and client reporting. You will be instrumental in establishing governance structures and ensuring alignment between analytics deliverables and business objectives.

Requirements

• 5+ years of experience in healthcare analytics, program management, or a related field
• Strong knowledge of healthcare data, including claims, authorizations, EMR, HEDIS, and risk adjustment
• Proficiency in leveraging data visualization and reporting tools to extract insights (Tableau, Power BI, SQL, etc.)
• Strong project management and process improvement skills, with experience using Agile, Scrum, or similar methodologies required
• Experience developing, maintaining and communicating project plans
• Excellent verbal and written communication and stakeholder management skills, with the ability to translate complex data insights into business recommendations a must

Responsibilities

• Serve as the primary intake point for internal and external analytics requests, assessing feasibility, scope, and alignment with business objectives
• Collaborate with clinical, business, and technical stakeholders to define priorities and ensure requests contain all necessary information for execution and align with strategic goals
• Develop and manage a structured triage process to optimize resource allocation and execution timelines
• Develop and maintain detailed project plans, ensuring timely execution of analytics initiatives
• Lead project management efforts, tracking progress, identifying risks, and driving resolution of roadblocks
• Establish and refine workflows to streamline the delivery of analytics products and services
• Coordinate cross-functional teams to ensure alignment on project goals, deliverables, and deadlines
• Implement Agile or Scrum methodologies to enhance collaboration, adaptability, and efficiency in project execution
• Utilize project management tools (e.g., Jira, Asana, Trello) to track progress, document decisions, and manage dependencies
• Proactively identify potential bottlenecks and propose mitigation strategies to keep projects on schedule and within scope
• Foster continuous improvement by conducting retrospectives and refining processes based on project outcomes
• Establish priorities, milestones, and roadmaps for analytics initiatives supporting clinical intervention programs and aligning with clinical strategy goals
• Convene cross functional teams, collaborating with data scientists, engineers, and clinical experts to ensure the execution of analytics requests and develop innovative solutions to requests and inquiries
• Work with Insights Leadership to develop key performance indicators (KPIs) and success metrics for clinical intervention programs, customer success initiatives, and client outcomes
• Establish a framework for continuous monitoring of program effectiveness, ensuring data-driven decision-making and iterative improvements
• Conduct root cause analyses and retros to identify trends, gaps, and opportunities for enhancing process performance
• Collaborate with internal teams to ensure alignment between performance metrics and business goals
• Present insights, findings and progress to executive leadership and business stakeholders, making data-driven recommendations to optimize programs

Preferred Qualifications

• Experience scaling and adapting clinical intervention programs
• Experience working in a healthcare technology startup or a fast-paced, innovative environment
• Experience in Monday.com
• Experience working with ML/AI-driven analytics solutions

Benefits

• Health insurance
• 401k
• Bonus