RateHawk is hiring a
API Account Manager

Summary

Join RateHawk as API Account Manager to maintain and develop relationships with our API clients, expand presence in assigned territory, and consolidate local market presence.

Requirements

• 3+ years of experience in managing accounts and the onboarding of API connected customers, acting as a midpoint between IT and the customer to manage technical problems, analysis of performance, error rate, traffic and look to book ratio, in order to detect possible areas of improvement
• Market Knowledge.. In-depth understanding of the country's travel market, including travel trade networks (tour operators, travel agencies, TMC)
• API Expertise.. Relevant experience with API integration and technology sales & deals, Relevant experience with API integration, technology sales & deals, and online booking systems
• Personal Skills.. Ambitious, proactive, results-oriented, comfortable in fast-paced environments, and creative problem-solving
• Analytical Skills.. Data-driven, tech-savvy, experience using KPIs to track success
• International Mindset.. Adaptability to multicultural environments, reflecting our global presence
• Be Your Own CEO.. Work independently with a high level of accountability
• Think outside-the-box.. Develop and implement creative solutions to challenges
• Versatility.. Ability to adapt to various roles and tasks, demonstrating flexibility and a broad skill set

Responsibilities

• Expand and consolidate presence in the assigned territory
• Maintain and develop our relationship with signed API and Retail partners in order to increase their performance
• Maximize and develop API deals with the potential and existing partners
• Follow-up with existing and new partners in order to provide system training
• Collaborate with the sales team to identify and grow opportunities within the territory
• Product presentations & networking
• Position the brand within the travel trade
• Payments control
• Provide market & competitive environment analysis
• Provide comprehensive reporting

Benefits

• Flexible schedules
• Opportunity to work remotely
• Ambitious and supportive team who love what they do, appreciate each other, and grow together
• Internal programs for adaptation and training, development of soft skills, and leadership abilities
• Partial compensation for participating in external training and conferences
• Corporate prices on hotels and travel services
• MyTime Day Off - an extra non-working day without loss of compensation
• Health insurance