API Developer Evangelist

Summary

Join Public, a long-term investing platform, as a Developer API Evangelist to champion its trading API and support the growing developer community. This hybrid role blends technical expertise, community engagement, and product advocacy. You will provide first-line technical support to developers, actively engage in developer forums, triage issues, collaborate with Product and Engineering teams, create technical content, and represent the company at developer events. The ideal candidate possesses strong technical skills, excellent communication abilities, and a developer-first mindset. This position requires 5+ years of experience in technical support, developer advocacy, or API integration roles, ideally within a startup or high-growth environment. Public offers a dynamic and inclusive work environment.

Requirements

• 5+ years of professional experience in technical support, developer advocacy, or API integration roles—ideally in a startup or high-growth environment
• Strong proficiency with RESTful APIs and JSON
• Programming experience in Python or TypeScript (both preferred)
• Familiarity with authentication mechanisms (e.g., OAuth2, API keys), error handling patterns, and asynchronous API concepts (e.g., WebSockets, eventual consistency)
• Excellent written and verbal communication skills, with the ability to clearly articulate technical concepts to varied audiences
• A developer-first mindset with empathy for external users and a focus on usability and quality documentation
• Ability to context-switch effectively and manage multiple threads of work across community, support, and product teams
• Flexibility and capacity to switch contexts as business needs evolve

Responsibilities

• Provide first-line technical support to developers integrating with our RESTful trading API
• Actively engage in developer forums, Reddit/Discord communities, and relevant communities to promote the API, answer questions, and gather feedback
• Triage developer issues, integration challenges, and bug reports—escalating appropriately to Product and Engineering
• Collaborate with Product and Engineering to shape and prioritize the API roadmap based on developer needs
• Create and maintain technical content including tutorials, reference implementations, and API documentation
• Represent the company at developer events, webinars, and hackathons
• Continuously monitor and improve developer onboarding flows and integration experiences, identifying friction points and opportunities for improvement

Preferred Qualifications

• Experience in financial services or fintech
• Experience working in globally distributed teams across multiple time zones