Apms Specialist

Summary

Join Logifuture as a highly skilled Application Performance Monitoring (APM) Specialist! You will implement and maintain monitoring solutions to ensure optimal application performance, availability, and reliability. Collaborate with various teams to identify and resolve performance issues. This 24/7 rotational shift position requires expertise in APM tools, application architecture, and troubleshooting. You'll develop monitoring dashboards, analyze data, conduct performance testing, and document best practices. Logifuture offers a hybrid/remote work arrangement with flexible hours, along with various benefits.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field
• Proven experience working with APM tools such as New Relic, Prometheus, Elastic
• Strong understanding of application architecture, including web servers, application servers, databases, and caching layers
• Experience with containerised environments and orchestration tools such as Docker, Kubernetes, or OpenShift
• Solid understanding of networking concepts, including TCP/IP, DNS, HTTP, and SSL
• Excellent analytical and problem-solving skills with the ability to troubleshoot complex issues
• Strong communication and collaboration skills with the ability to work effectively in a team environment

Responsibilities

• Develop monitoring dashboards and alerts to provide real-time visibility into application performance metrics, including response time, throughput, error rates, and resource utilisation
• Analyse APM data to identify performance bottlenecks, root causes of issues, and opportunities for optimisation
• Work closely with SRE and infrastructure teams to ensure proper configuration and deployment of APM agents and collectors
• Organise incident response activities to diagnose and resolve performance-related issues in a timely manner
• Conduct performance testing and analysis to assess the impact of changes and upgrades on application performance
• Resolve support requests using the in-house applications, 3rd parties and following any required escalation procedures
• Document APM best practices, procedures, and guidelines for the organisation
• Stay up-to-date with industry trends and emerging technologies in application performance monitoring

Preferred Qualifications

• Experience with SQL
• Proficiency in Shell scripting

Benefits

• Private health insurance
• Bi-Monthly company wide social and team building activities
• Hybrid & Remote work arrangements
• Flexible working hours
• Daily paid meal
• Training and Development opportunities