Applications Engineer

Summary

Join Evertz as a Broadcast Systems Technician, where you will travel to customer sites for installation, maintenance, and upgrades of hardware and software. You will provide on-site and remote technical support, serve as the primary customer contact, and liaise between customers and internal teams. Documenting service activities and supporting customer training are also key responsibilities. This role requires a US citizenship and an education in a related technical field. Strong analytical, research, and problem-solving skills are essential. The position may require security clearance eligibility. Evertz offers a competitive compensation package, comprehensive benefits, a 401k plan, work-life balance, career progression, and a casual work environment.

Requirements

• Must be a US Citizen
• Education in Electronics, Electrical, Computer Science, Computer Engineering or related discipline
• Be results oriented, self-motivated, and a team player
• Strong analytical, research, and problem-solving skills
• Strong computer science fundamentals (logic & discrete mathematics, algorithms, data structures)
• Position may require candidate to meet eligibility requirements for security clearance

Responsibilities

• Travel to customer sites for installation, maintenance, and upgrading of systems, including both hardware and software components
• Provide on-site and remote technical support to ensure successful deployment and operation of products
• Serve as the primary point of contact for customers, listening to their concerns and needs with professionalism and technical insight
• Act as a liaison between customers and internal teams, especially sales and engineering, to communicate feedback and identify potential business opportunities
• Document service activities, system performance, and customer feedback in a clear and timely manner
• Support technical training and onboarding for customers when needed
• Travel to US-based customers as needed
• Provide other duties as assigned and adhere to company policies and procedures

Benefits

• Competitive total compensation package
• Comprehensive Benefit Plan
• Company contributed 401k Plan
• Work-life balance
• Career progression
• Casual work environment