Associate Account Executive

Summary

Join Guardant Health's growing Screening and Early Detection team as a field-based Associate Account Executive. You will promote cancer screening using a liquid biopsy to healthcare providers. Responsibilities include exceeding sales goals, developing business plans, identifying strategic partnerships, and analyzing the competitive landscape. This role requires 2+ years of customer-facing sales experience in healthcare, strong communication skills, and proficiency in Microsoft Office and CRM systems. The position is field-based, requiring daily travel within an assigned territory. Guardant Health offers a competitive salary and benefits package. The company values innovation, integrity, and teamwork.

Requirements

• 2+ years’ experience in a customer-facing field-based sales role Preferably in the healthcare industry (diagnostics, medical device and/or pharmaceutical sales)
• Solid history of consistent closing abilities and proven past performance that has met and exceeded expectations
• Exceptional verbal and written communication and presentation skills
• Ability to engage in a consultative selling process that overcomes objections and indifferences while connecting client needs with GH capabilities
• Ability to maintain an outstanding level of market, customer, distribution and product knowledge necessary to accomplish sales objectives
• Excellent negotiation, problem-solving and customer service skills
• Ability to handle sensitive information and maintain a very high level of confidentiality
• Demonstrate ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives
• Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines
• Ability to work effectively with minimal direction
• Strong administrative skills to manage business in complex environments. Must be proficient at in person, phone and virtual selling environments
• Must be very proficient with all Microsoft Office products & CRM systems (preferably Salesforce and Veeva)
• Demonstrate Guardant Health values by acting with integrity, respect, trust and possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change
• Valid driver’s license and a clean driving record to conduct field office and customer visits
• Ability to meet specific doctor office and health clinic entry/access requirements
• Ability to travel daily throughout the territory as needed

Responsibilities

• Prospect and target healthcare providers for high utilization of SHIELD to screen patients for CRC and other cancers
• Meet or exceed sales goals and maximize promotional budgets in support of the national sales strategy in accordance with Guardant Health standards
• Seek out strategic business expansion/collaboration opportunities with primary care providers and their practices
• Develop and implement a business plan in line with brand strategy to support launch
• Identify and partner with national, regional and local laboratories that offer phlebotomy draw agreements
• Identify opportunities in the marketplace, share best practices, and proactively communicate strategies to cross-functional partners and members of the Commercial Team
• Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to GHI leadership
• Recommend detailed strategic plans for gaining and retaining new and existing clients
• Manage implementation in the assigned territory of all promotional activities to support sales and marketing strategies, in accordance with high industry standards and company policies
• Work effectively with individuals across multiple departments throughout Guardant Health
• Collaborate and coordinate with sales team to ensure successful attainment of company goals and objectives
• Embrace, embody and represent the Guardant Health company values at all times to external and internal constituents
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork
• Support and comply with the company’s Quality Management System policies and procedures

Preferred Qualifications

• Experience with sales/marketing of diagnostic products (blood-based testing and/or phlebotomy) directly to primary care healthcare providers and their practices
• Product launch planning and launch execution experience
• Familiarity with primary care practice landscape in territory
• High-touch customer service skills