Pomelo Care is hiring a
Associate

Summary

This job is for a Care Operations role at Pomelo Care, a multi-disciplinary team working to improve care for moms and babies. The role involves maintaining operational processes, supporting the Knowledge Management System, implementing process improvements, developing training materials, and identifying standardized processes for clinicians. The ideal candidate has 2-3 years of operations or consulting experience, exceptional project management skills, and a passion for maternal and child health.

Requirements

• 2-3+ years operations or consulting experience, ideally having worked within healthcare delivery or a high-growth startup
• Exceptional project management and prioritization skills
• Experience building and scaling operational processes for clinicians
• Results-oriented operator who moves fast
• Meticulous attention to detail and highly organized
• Comfort with ambiguity
• Ability to work cross-functionally with clinicians

Responsibilities

• Maintain documentation of key operational processes and identify opportunities for further standardization of clinical workflows
• Support implementation & ongoing maintenance of the Knowledge Management System for clinicians
• Own the design, testing, and implementation of process improvements to drive clinician efficiency and utilization
• Develop training materials for clinicians on new processes, workflows, and products/features

Preferred Qualifications

Passionate about maternal and child health

Benefits

• Competitive healthcare benefits
• Generous equity compensation
• Unlimited vacation
• Membership in the First Round Network