Associate Director, Commerce

Summary

Join KINESSO, a technology-driven performance marketing agency, as an eCommerce Pod Lead. You will manage a small range of clients, focusing on retail media network and operational performance across platforms like Amazon and Walmart Connect. Responsibilities include managing key client KPIs, identifying new business opportunities, and analyzing retail sales reports. You will also contribute to thought leadership, assembling case studies, and fostering a collaborative team culture. The ideal candidate possesses experience with retail media networks, team management, and strong presentation skills. A Bachelor's degree in Marketing or a related field is preferred.

Requirements

• Experience with retail media networks
• Experience in managing direct reports and team development
• Proven ability to translate client asks into concrete asks and next steps to effectively project manage
• Polished presence and presentations skills
• Excellent writing skills with an attention to detail
• Mastery of Microsoft Office Suite

Responsibilities

• Function as eCommerce pod lead in work across small range of clients in support of overall team objectives
• Responsible for retail media network and operational performance on partners such as Amazon, Walmart Connect, Roundel, Instacart, Kroger, Criteo, etc
• Responsible for DTC media & operational performance across Paid Search Engines, Shopping, and other performance-based media tactics as needed
• Recommend, sell-in, and manage team against key client KPIs to effectively deliver results and establish clear yearly / quarterly milestones
• Be proactive in sourcing new opportunities to partner with clients and help grow agency business
• Demonstrate speed and storytelling in analyzing retail sales reports and express differences in media metrics
• Actively work to improve pod process and ensure team compliance for betterment of team work
• Partner with account Director to design and work toward account roadmap for each client business
• Master, identify and communicate trends in retail and client industries that will impact or be relevant to assigned clients
• Work to assemble case studies of good work and effective process for sharing to larger team
• Display familiarity with media measurement and attribution to inform client KPI setting and expectations
• Clear POV on value of eRetail vs D2C and how they partner with other channels to drive success
• Show critical thinking & problem solving on a daily basis
• Ensure team has received all tools and training to excel in their roles. Accountability for team development; this includes maintaining positive morale, creating and updating individual goals docs, and ensuring all direct reports have clear growth plan in place
• Help foster an inclusive and collaborative team culture through motivational initiatives and close contact with full team; Partner with Director to regularly assess pod hours / burn rate and ensure health of all staff

Preferred Qualifications

• Experience with retail media networks specifically Amazon, Walmart Connect, Roundel, Instacart, Kroger, etc preferred
• 4-5+ years of experience with marketing or digital media preferred
• Bachelor's degree desired; concentration in Marketing or a related field is preferable
• Experience with data visualization platforms and telling data stories (ie. Google Data Studio, Lookr, Tablaeu, etc)
• Ability to multitask and handle other duties as assigned

Benefits

• Medical and dental coverage
• 401(k) plans
• Flex spending
• Life insurance
• Disability
• Employee discount program
• Employee stock purchase program
• Paid family benefits
• Discretionary time off days
• Company-wide Appreciation Weeks and Wellness Days
• Competitive salary
• Eligibility for an annual discretionary incentive award or a relevant incentive award