Associate Director, Design

Summary

Join Bounteous as an Associate Creative Director and lead a team of designers to create impactful digital experiences for clients. You will shape the creative strategy, oversee design projects, mentor team members, and contribute to the growth of the Experience Design practice. This role requires a strong portfolio demonstrating digital design expertise, leadership experience, and a passion for human-centered design. Bounteous offers a competitive salary, benefits, and opportunities for professional development.

Requirements

• 8+ years of experience as a creative professional, with a focus on design, user experience, and storytelling
• A diverse portfolio which demonstrates in-depth digital design experience, outstanding craft, and strategic thinking, with multiple examples of mobile design
• Experience mentoring and managing project teams and direct reports
• Experience leading projects with a strong voice for creative and meticulous eye for detail
• Ability to provide creative direction as well as overall leadership support for strategic and account direction
• Experience in estimating, pitching, planning, and staffing work
• Excellent presentation skills and communication abilities
• Proficiency in Figma, Adobe Creative Cloud (Photoshop, InDesign, Illustrator), and Microsoft Office (Word, Excel, PowerPoint)
• Excellent listener with a passion for human-centered design
• Must be legally eligible to work in Canada

Responsibilities

• Leads, inspires, and motivates teams to create and deliver influential, innovative, best-in-class, customer-centric solutions that drive business goals
• Shapes and directs creative strategy and deliverables from concepts through execution for a variety of digital channels, platforms, and experiences
• Facilitates and oversees discovery and creative activities such as experience strategy development, design workshops, conceptual design, copywriting and art direction, production oversight, and concepting for photoshoots and video production
• Collaborates with multi-disciplinary teams and partners closely with clients to establish strategy, and align goals with tactics
• Ensures all creative deliverables align with overarching project goals and strategy, brand guidelines, and accessibility standards
• Oversees quality, consistency, and feasibility of digital design deliverables, ensuring they meet the needs of development and technical teams
• Participates in broader practice and organization efforts related to our team’s capabilities, growth, culture, and values
• Is a career coach for other XD team members to set and work towards career goals, and help identify training and development needs
• Supports initiatives to up-skill our team in the craft and elevates the quality of our work
• Assists in practice development initiatives and supports team recruiting efforts
• Contributes to new business development and organic growth through solutioning, scoping, and creative concepting
• Consistently shares trends, new methods and tools, and training opportunities
• Participates and/or presents at industry conferences and events and within local design communities
• Contributes to thought leadership such as industry articles and blog posts
• Juggles multiple clients, projects, and tracks of work simultaneously
• Manages time effectively and proactively communicates with project team members
• Proactively manage and prioritize tasks independently, taking ownership of projects from start to finish while adapting to evolving client requirements and priorities
• Maintain clear and open communication across teams and clients, ensuring all stakeholders are aligned and informed as project scopes shift and new opportunities arise
• Demonstrate flexibility and adaptability in a fast-paced environment, readily shifting focus to new initiatives and delivering tailored solutions to meet diverse client needs
• Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
• Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
• Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
• Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information

Preferred Qualifications

• Consulting/Agency experience is a plus
• Experience in Adobe After Effects or similar motion graphics programs is a plus

Benefits

• Individual pay is determined by many factors, including experience, relevant education or training, and organizational needs
• The mid-range to maximum of the salary range is generally reserved for individuals who are highly experienced in the role
• We invite you to stay connected with us by subscribing to our monthly job openings alert here
• Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting
• If you have passion and intelligence, and possess a technical knack (even if you’re missing some of the above), we encourage you to apply
• Bounteous is focused on promoting an inclusive environment and is proud to be an equal opportunity employer
• We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous
• Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law
• In addition, you have the opportunity to participate in several Team Member Networks, sometimes referred to as employee resource groups (ERGs), that host space with individuals with shared identities, interests, and passions
• Our Team Member Networks celebrate communities of color, life as a working parent or caregiver, the 2SLGBTQIA+ community, wellbeing, and more
• Regardless of your respective identity, there are various avenues we involve team members in the Bounteous community
• Bounteous is willing to sponsor eligible candidates for employment visas
• Bounteous is an equal opportunity employer
• We embrace diversity and are committed to creating an inclusive workplace
• In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known to Bounteous
• We welcome applications from all qualified candidates