Remote Associate Engineer

Summary

The Associate Managed Services Engineer role at Trace3 involves maintaining and troubleshooting the IT infrastructure of client environments. The employee will stay current with OEM system updates, participate in after-hours support, and specialize in areas as needed by the company. Requirements include an associate's degree or equivalent level of education/work experience, two years related experience in a technical position, current certification(s), initiative, professional development, knowledge of Microsoft or VMware environments, exceptional attention to detail, strong communication skills, and demonstrated ability to handle critical issues.

Requirements

• Associate’s Degree or equivalent level of education/work experience
• Two years related experience in a technical position
• Holds current certification(s) to support area(s) of expertise
• Demonstrates initiative and independently researches resolutions to problems
• Knowledge of Microsoft or VMware environments

Responsibilities

• Troubleshoot, analyze, and maintain the IT infrastructure of client environments
• Participate in after-hours migrations, upgrades, troubleshooting, and on-call availability as needed to support client needs
• Stay current with OEM system updates and developments

Benefits

• Comprehensive medical, dental and vision plans for you and your dependents
• 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
• Competitive Compensation
• Training and development programs
• Stocked kitchen with snacks and beverages
• Collaborative and cool culture
• Work-life balance and generous paid time off