CertifID is hiring a
Associate Fraud Analyst

Summary

The Associate Fraud Analyst at CertifID will handle fraud risk investigations and escalations, assist in the development of fraud prevention tools, monitor data to detect emerging fraud trends, provide guidance to employees, and stay current with industry developments. The role is part of a team dedicated to enhancing security and fighting fraud in the cybersecurity and fintech industries.

Requirements

• Experience in customer support, fraud prevention, risk management, or KYC processes, with a focus on safeguarding and assisting customers
• Familiarity with case management or customer support tools such as Zendesk, with a willingness to learn more about fraud detection tools and data analytics platforms
• Ability to manage and prioritize tasks efficiently while adapting to new procedures and tools
• Eagerness to develop problem-solving skills and grow within a team environment
• Detail-oriented mindset with a commitment to accuracy and compliance
• Excellent communication skills, both written and verbal, with the ability to present findings and recommendations clearly and persuasively

Responsibilities

• Identify, investigate, and escalate potential fraud risks, suspicious activities, and anomalies through fraud detection tools, data analysis, pattern recognition, and in-depth research
• Assist in the development and implementation of fraud prevention tools, technologies, and methodologies to strengthen the overall security posture of the organization
• Monitor and analyze large volumes of data to detect emerging fraud trends, devising proactive strategies to mitigate risks and enhance fraud prevention mechanisms
• Provide guidance and support to CertifID employees, sharing insights, best practices, and knowledge to foster skill development within the team
• Stay current with industry developments and emerging fraud patterns to continuously enhance the organization's fraud prevention strategies

Benefits

• Health, dental, and vision Insurance
• 401k with matching and no waiting period
• Company Equity
• Wellness reimbursement of $300/year
• Life insurance
• Parental leave
• 20 vacation days
• 5 sick days
• 12 company-paid holidays
• No work on your birthday