Remote Fraud Operations Analyst

Summary

Sezzle is a fintech company that offers interest-free installment plans to consumers at online stores. They are hiring a Fraud Operations Associate Analyst to support fraud monitoring. The role involves reviewing flagged transactions for fraudulent behavior, investigating individual transactions, collaborating with teams to improve fraud prevention mechanisms, and maintaining strong domain knowledge of fraud. The position is non-exempt/hourly and requires a Bachelor's degree, 1 year of experience in investigating and resolving fraud incidents, and excellent problem-solving skills.

Requirements

• Bachelor's degree from an accredited institution
• Minimum 1 year of experience in investigating and resolving fraud incidents

Responsibilities

• Monitor real-time transactions and other customer behaviors flagged for fraud and abuse for manual review
• Investigate individual transactions using internal policies and review methodologies to determine if the transactions are fraudulent or not
• Collaborate with analysts, operations specialists, data scientists and engineering to improve our fraud prevention mechanisms, processes and tools

Preferred Qualifications

Work experience in fintech, payments, lending, banking, or financial institutions is a plus

Benefits

Sezzle recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting its mission