Associate General Manager

Summary

Join Sword Health, a Forbes Best Startup Employer, as the Associate General Manager of International and contribute to our mission of freeing two billion people from pain. You will be the right hand to the General Manager, collaborating across various departments (product, clinical operations, sales, customer success, and marketing). This highly cross-functional role demands strong collaboration, project management, analytical skills, and a results-oriented approach. You will help define strategic initiatives, lead clinical operations, improve team effectiveness, and manage impactful projects. Sword Health offers a stimulating, fast-paced environment with opportunities for career growth, competitive salary, flexible work arrangements, and various benefits.

Requirements

• 5+ years of corporate strategy, start-up operations and executive management experience
• Highly proficient in spoken and written English
• You are a clear and concise communicator with the ability to synthesize a lot of information quickly, highlight the key take-aways, and disseminate meaningful insights
• Have top-notch project/process management skills, and you are rigorous, energetic, agile, flexible, and can think outside the box
• Balance attention to detail with swift execution - be a strong problem solver with a data-oriented approach
• Grittiness, creativity, ability to operate with unknowns to get things done
• Ability to diffuse conflict without escalation through strong interpersonal skills

Responsibilities

• Help the GM handle the team through project management, operating enablement, and critical initiatives program development
• Collaborate with the GM to define the goals and strategic initiatives to be launched by the business
• Lead the clinical operations including service delivery
• Be responsible for supporting and improving the team's effectiveness through planning, prioritization, and driving executional follow-ups
• Serve as a program manager on impact projects, from concept to strategy and execution, working with a vast array of partners on both the strategic vision and project execution
• Promote a metrics-driven culture, with the development of consistent approaches to setting performance targets, forecasting and ongoing performance improvement
• Identify operational and structural weaknesses and help improve existing or develop new processes to keep our local and regional teams as efficient as possible. Cycle learnings back to leadership for continuous improvement
• Be incredibly truth-seeking with data, set a high bar for the team to think boldly and creatively, communicate frequently and with high quality; then funnel that energy into concrete processes and execution plans

Preferred Qualifications

• Real-world entrepreneurship experience
• Bachelor’s Degree in Economics, Management or related areas

Benefits

• A stimulating, fast-paced environment with lots of room for creativity
• A bright future at a promising high-tech startup company
• Career development and growth, with a competitive salary
• The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare
• A flexible environment where you can control your hours (remotely) with unlimited vacation
• Access to our health and well-being program (digital therapist sessions)
• Remote or Hybrid work policy
• Health, dental and vision insurance
• Meal allowance
• Equity shares
• Remote work allowance
• Flexible working hours
• Work from home
• Unlimited vacation
• Snacks and beverages
• English class
• Unlimited access to our Learning Platform