Remote Associate IT QA Analyst

Summary

Join our Crew and help us change the world 108 square feet at a time! As an Associate QA Analyst, you will be responsible for designing and executing testing strategies to validate the functionality, performance, and usability of our digital solutions. You will collaborate closely with development teams, business stakeholders, and UX/UI designers to identify test requirements, develop test plans, and execute test cases across various digital platforms and technologies.

Requirements

• Bachelor's degree in computer science, information technology, or a related field; relevant certifications a plus
• 2+years of experience in software quality assurance, with a focus on testing digital solutions such as web applications, mobile apps, and e-commerce platforms
• Ability to travel 20-30% for company onboarding, team meetings and other business needs
• Strong understanding of software testing principles, methodologies, and best practices, with experience in manual and automated testing techniques
• Proficiency in test management tools and experience with bug tracking systems
• Experience with test automation tools and frameworks
• Experience with ERP and other Business Applications would be a plus
• Experience with EDI testing, and experience with Microsoft DevOps and specifically the test plan module would be a plus
• Excellent analytical and problem-solving skills, with the ability to identify, isolate, and communicate defects effectively to development teams
• Strong attention to detail and ability to work independently and collaboratively in a fast-paced, agile environment
• Effective communication and interpersonal skills, with the ability to communicate technical information to non-technical stakeholders and work closely with cross-functional teams
• Proficient in MS Office: Word, Excel, PowerPoint and Outlook

Responsibilities

• Collaborate with cross-functional teams to understand project requirements, user stories, and acceptance criteria for digital solutions undergoing transformation
• Design, develop, and execute test plans, test cases, and test scenarios to validate the functionality, usability, and performance of digital solutions across various business applications
• Support and conduct functional testing, regression testing, and user acceptance testing (UAT) to identify defects, inconsistencies, and areas for improvement in digital solutions
• Perform exploratory testing to uncover hidden defects and usability issues that may impact the user experience and business outcomes
• Document test results, defects, and test cases in test management tools, and track defect resolution progress through to closure
• Work closely with development teams to reproduce, troubleshoot, and diagnose defects, and provide detailed information to facilitate timely resolution
• Collaborate with business analysts and functional designers to ensure that digital solutions meet design specifications, accessibility standards, and user experience guidelines
• Participate in agile ceremonies such as sprint planning, daily stand-ups, and sprint reviews, and provide input on testing efforts and priorities
• Provide feedback and recommendations for process improvements, automation opportunities, and best practices to enhance the efficiency and effectiveness of the QA process
• Stay current with emerging trends, technologies, and best practices in digital quality assurance, and continuously enhance skills and knowledge through self-learning and professional development opportunities

Benefits

• Competitive pay
• Medical, Dental, Vision
• Paid Parental Leave
• Generous retirement contributions: 401(k) + 3% Contribution from Day 1
• Annual bonus and equity grant (subject to business results and company approval)
• Free eggs and butter, along with friends and family discounts
• Fun team SWAG that will make you the talk of the town
• Professional development opportunities