Associate Key Account Manager

Summary

Join Harrow, a leading North American ophthalmic-focused pharmaceutical company, as an Associate Key Account Manager (AKAM) for the Dry Eye Business Unit. Launch and grow market share by driving demand through the payer channel. This role requires a highly motivated self-starter with pharmaceutical or medical device sales experience and a proven track record of success selling to physicians and healthcare professionals. You will be responsible for meeting sales goals, developing customer relationships, and utilizing internal resources to achieve quarterly action plans. The position is remote but requires 40-60% travel. This role offers the opportunity to contribute to a company committed to innovation, patient access, and global mission work.

Requirements

• Bachelor’s degree in a related field
• Has 1 year of pharmaceutical or medical device sales experience (Ophthalmic experience is beneficial)
• Ability to build, develop, and foster longstanding relationships with customers
• Ability to quickly absorb product and practice information and offer solutions that resonate
• Experience with the execution of strategic and targeted business plans around priorities and goals
• Proficient with MS Office products including Word, Excel, and PowerPoint
• Knowledge of payer landscape Commercial, Medicare Part D and dual eligibility
• Knowledge of how physicians make decisions regarding patient care for various therapies
• Excellent presentation and interpersonal skills
• Solid independent judgment and initiative required
• Superior communication and written skills are a must
• Ability to multitask, adjusting priorities as needed
• Good problem-solving and analytical skills
• Ability to become proficient with CRM system

Responsibilities

• Meet or exceed quarterly sales revenue and product goals
• Takes 100% ownership and accountability to reach the goals set by the company
• Focus is on the development of new customers while converting existing customer base
• Entrepreneurial mindset to analyze, develop and grow territory business
• Drive demand through organic pull-thru and deploying any and all reimbursement solutions
• Call on ophthalmic healthcare professionals in defined markets
• Develop critical physician and staff relationships within the assigned geography
• Utilizes internal resources when developing quarterly action plans and partnering with accounts
• All sales activity is adequately recorded in CRM in a timely manner
• Competent in PowerPoint, Excel, Word & Outlook
• Maintain an in-depth and professional level understanding of our ophthalmic product portfolio and the competition
• Articulate the clinical benefits of the products/formulations and our solutions that complement them in a compliant manner
• Act with a sense of urgency at all levels of customer care and follow up
• Collaborate with internal departments and peers
• Ability to travel throughout the assigned geography on a routine basis
• Expected travel in the field will be about 40-60%, which may include overnight stays
• Understand the Pharmaceutical Industry’s Code of Practice
• Comply with all state and federal-specific legislation and regulatory requirements
• Manage expenses in a thoughtful, responsible, and ethical manner
• Resourceful thinker that may not have a complete roadmap to success but finds the resources available to win and prosper
• Acts as the liaison for customers with continual follow-up
• Submits all required reports, including monthly expense reports, on time

Preferred Qualifications

Clinical understanding in the specialty of ophthalmology preferred

Benefits

Remote