Associate Principal Engineer, Salesforce Solutions Architect

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Nagarro

πŸ“Remote - Mexico

Job highlights

Summary

Join our dynamic Digital Product Engineering company as a Solutions Architect / Technical Lead! Lead the design and architecture of end-to-end Salesforce solutions, collaborating with stakeholders and development teams. Leverage your 10+ years of software development experience and expertise in Salesforce Sales Cloud, Service Cloud, Experience Cloud, and Platform tools. Ensure solutions are scalable, secure, and integrate smoothly with existing systems. Mentor team members and provide technical leadership throughout the project lifecycle. This role requires fluency in Spanish and English and frequent travel to Mexico.

Requirements

  • Must have Skills: Spanish, English
  • 10+ years of experience in software development, solution design, or a similar role
  • Proven experience in designing and implementing large-scale solutions
  • Strong expertise in Salesforce Sales Cloud, Service Cloud, Experience Cloud, and Platform tools
  • Experience in integrating multiple systems and platforms
  • Experience in leading Project teams
  • Strong understanding of architectural frameworks, design patterns, and best practices
  • Proficiency in programming languages (e.g., Java, Python, .NET) and databases (SQL/NoSQL)
  • Expertise in Apex, Visualforce, Lightning Web Components (LWC), and Salesforce APIs
  • Knowledge of integration tools like MuleSoft, REST/SOAP APIs, and middleware solutions
  • Familiarity with data modelling, SOQL, and ETL tools
  • Excellent problem-solving and decision-making skills
  • Strong communication and collaboration skills, with the ability to translate complex technical concepts into business-friendly language
  • Fluent in Spanish & English language
  • Available to travel frequently to Mexico for weeklong periods

Responsibilities

  • Lead the design and architecture of end-to-end solutions based on business requirements and technical specifications
  • Create solution blueprints, architecture diagrams, data modelling, process automation, and system integrations, and technical documentation
  • Ensure that solutions are scalable, secure, and integrate smoothly with existing systems and platforms
  • Provide expertise in Salesforce features, including Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and Platform capabilities
  • Evaluate new Salesforce features and AppExchange products to determine their suitability for the organization
  • Collaborate with stakeholders to align solution architecture with business objectives and technology strategies
  • Provide guidance on the adoption of emerging technologies and best practices to ensure future-proof solutions
  • Define architectural standards and ensure alignment with organizational goals
  • Collaborate with business stakeholders to understand requirements and translate them into technical solutions
  • Act as a trusted advisor for Salesforce capabilities, addressing both current needs and future scalability
  • Work closely with developers, business analysts, and project managers to ensure successful implementation of solutions
  • Lead technical discussions and architecture reviews to ensure adherence to best practices and project timelines
  • Provide mentoring and leadership to development teams throughout the project lifecycle
  • Oversee the integration of multiple systems, including cloud and on-premise platforms, to deliver seamless user experiences
  • Monitor system performance, ensuring that solutions meet performance, scalability, and security requirements
  • Ensure data integrity and reliability across integrated systems
  • Design strategies for system scalability, reliability, and disaster recovery
  • Create and maintain detailed technical documentation, including architecture diagrams, integration plans, and design patterns
  • Ensure adherence to architecture governance processes and compliance with organizational and industry standards
  • Define and enforce coding, security, and data management standards for Salesforce development
  • Identify and mitigate architectural risks and ensure solutions meet security and compliance requirements
  • Conduct regular architecture reviews and assessments to identify areas for improvement and optimization
  • Mentor developers, administrators, and other team members on Salesforce architecture and best practices
  • Deliver technical documentation, architecture diagrams, and user guides

Preferred Qualifications

  • Salesforce certifications such as Salesforce Certified Application Architect or System Architect (or equivalent) are highly desirable
  • Experience in DevOps practices, including CI/CD pipelines and tools like Copado or Gearset
  • Industry experience in sectors such as finance, healthcare, retail, or technology (good to have)
  • Exposure to Salesforce CPQ
  • Certification in Agile methodologies like SCRUM
  • Additional experience is a plus

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