Remote Salesforce Solutions Architect

Summary

Join LATAM's most talented team! We are seeking a Salesforce Solution Architect to design and deliver tailored solutions that align with customer requirements and our Salesforce-based product capabilities.

Requirements

• Bachelor’s or Associate’s degree in technology, development, computer science, or equivalent experience
• 5+ years of experience as a Solution Architect, Technical Consultant, or Senior Developer, focusing on Salesforce or cloud-based platforms
• Proven expertise in designing and implementing complex Salesforce-based solutions, including custom objects, workflows, Apex development, and integrations
• Experience gathering requirements, translating business needs into technical solutions, and working directly with clients in a consultative capacity
• Experience with API and ETL integrations
• Strong understanding of Salesforce architecture, including data modeling, security, performance optimization, and scalability
• Ability to manage multiple projects and work with cross-functional teams
• Excellent communication skills, able to explain complex technical concepts to both technical and non-technical stakeholders
• Strong problem-solving abilities, quickly assessing and resolving technical challenges

Responsibilities

• Lead the design and architecture of end-to-end solutions for customers, ensuring alignment with their business objectives and our Salesforce-based product
• Maintain deep knowledge of our Salesforce-based application, including configurations, integrations, and customizations, to support clients effectively
• Work closely with customers, Customer Success Managers (CSMs), and the Professional Services team to understand requirements, identify gaps, and propose tailored solutions
• Provide technical leadership to ensure solutions are scalable, secure, and follow Salesforce best practices
• Design and oversee custom feature development and integrations with third-party systems, ensuring compatibility with our Salesforce-based product
• Act as the primary technical point of contact for customers during implementations and custom projects, addressing technical concerns and blockers
• Ensure solutions follow best practices in design, customization, and performance optimization to future-proof implementations
• Address escalated technical issues during onboarding and implementation, troubleshooting and resolving issues as needed
• Create detailed solution design documentation, technical specifications, and contribute to internal and customer training materials
• Provide feedback to Product and Engineering teams based on customer interactions, influencing the product roadmap and future enhancements

Benefits

• Competitive salaries throughout LATAM (USD)
• Possibility of working 100% remote from anywhere in LATAM