Associate, Process Improvement

Summary

Join Oscar, a health insurance company built on a technology platform, as an Associate, Process Improvement in the Provider Data team. This role involves reviewing provider data issues, scaling solutions through impact analysis, and collaborating with stakeholders to represent departmental needs in company-wide initiatives. You will be responsible for understanding business requirements, building and managing project plans, documenting decisions, and developing risk mitigation and change management strategies. This is a remote position with the option to work from the New York City, Tempe, or Los Angeles offices at least two days a week if you reside within commutable distance. The role requires a bachelor's degree or 3+ years of commensurate experience, 3+ years of work experience in operations, health insurance, data analysis, or consulting, and proficiency in SQL and Excel.

Requirements

• A bachelor’s degree or 3+ years commensurate experience
• 3+ years of work experience in operations, health insurance, data analysis, and/or consulting
• 2+ years of experience using SQL and Excel
• 2+ years of experience with end to end project management
• 2+ years of experience in designing and improving workflows as well as standing up accompanying operating and technical procedures
• 2+ years of experience with process improvement methodologies such as Lean, Six Sigma

Responsibilities

• Leads end-to-end management of cross-functional projects related to provider data issues, including issue analysis, stakeholder engagement, coordination of cross-functional relationships to drive collaboration, and participation in testing to ensure accurate and effective solutions
• Collaborates with internal and external stakeholder groups to develop proactive solution plans for data issues, including communication strategies and program initiatives for successful change management and risk mitigation
• Identifies trends in provider data issues and scale solutions by leveraging various analytics to assess the overall impact
• Compliance with all applicable laws and regulations
• Other duties as assigned

Preferred Qualifications

• Bachelor’s degree in Engineering, Business Administration, or other related field
• Lean Six Sigma Green Belt certification or higher

Benefits

• Medical, dental, and vision benefits
• 11 paid holidays
• Paid sick time
• Paid parental leave
• 401(k) plan participation
• Life and disability insurance
• Paid wellness time and reimbursements