Remote Associate Product Manager

Summary

The job is for a Product Manager at Granicus, a company that provides technology solutions to governments. The role involves defining the future of Granicus products, prioritizing new features, utilizing data-driven insights, communicating priorities, engaging with customers, and ensuring user experience and design quality.

Requirements

• BA/BS in Business or Technical field of study
• Passion for delivering high-quality technology products/services in a fast-moving environment where priorities and structures shift rapidly
• Some knowledge of agile practices, including scrum and lean methodologies
• High level of intellectual curiosity drives you to ask great questions and seek supporting data to interpret the most important needs of the product
• Excellent organizational and quantitative analytical skills
• Technical depth that enables you to understand and earn the respect of the engineers you work with
• Ability to break priorities down into specific, manageable activities that deliver user value as quickly as possible
• Strong communication skills that can tailor to different audiences

Responsibilities

• Develop actionable plans to improve on key areas such as product health, usability and competitive reach
• Prioritize the implementation of new features and set specific timelines
• Utilize data-driven insights to decide when, what and how to deliver appropriate product scope
• Communicate priorities and progress against those priorities to senior leaders
• Bring a detailed eye for user experience and design to ensure features drive high adoption, amazing quality and customer enthusiasm
• Establish subject matter expertise within a specific product area through internal brainstorming, user outreach, feedback and usage data analysis, and intimate knowledge of the competitive landscape
• Build consensus with product leadership, product owners and engineers on priorities leading to product execution and launch
• Define, analyze, and report on the metrics that determine the success of feature launches or experiments
• Monitor adoption, usage and revenue impact of new services and enhancements and report on release impact as necessary
• Engage with customers through a variety of channels and serve as the voice of the customer internally

Benefits

• Remote work
• Flexible hours
• Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more
• Bring in special guests from time to time to discuss issues that impact our employee population