Associate Product Owner

Summary

Join Automatiq, a market-leading event ticketing technology company, as an Associate Product Owner. You will contribute to creating best-in-class solutions in the secondary ticket market, working closely with engineers, stakeholders, and customers. This role provides hands-on experience in product development, prioritization, and strategic goal setting. The ideal candidate is passionate about problem-solving through technology and excels at communication and collaboration. You will assist in managing product roadmaps, support backlog refinement, and participate in defining and documenting product requirements. This position offers a competitive salary and the opportunity to work in a fast-paced, innovative environment.

Requirements

• 1-3 years of experience in a product, engineering, support, or technical delivery position, preferably in the primary or secondary ticketing industry
• Strong emotional intelligence and communication
• Proven ability to adapt quickly to new information, processes, and feedback in a fast-paced environment
• Demonstrated ability to bridge the gap between market and business requirements and technical delivery
• Strong organizational skills with the ability to manage multiple projects and prioritize effectively
• Passion for problem-solving, learning, and contributing to innovative solutions
• Basic understanding of agile software development principles and practices
• Ability to work independently, prioritize tasks, and manage multiple projects simultaneously in a remote first environment

Responsibilities

• Assist in managing product roadmaps; ensure timely delivery of key features that meet customer and business needs
• Support prioritization and refinement of the development backlog with engineering and stakeholder teams
• Participate in the definition and documentation of product requirements, ensuring clarity and feasibility
• Conduct testing and validation for new features and bug fixes before release
• Support go-to-market strategies and product launch activities
• Create, update and maintain product artifacts including documentation, product guides, knowledge base articles, and promotional content
• Act as a liaison between technical teams and business stakeholders to facilitate effective communication and decision-making
• Engage with customers and stakeholders to validate ideas and gather and analyze user feedback to improve product features and user experience
• Collaborate on sprint planning, retrospectives, and KPI tracking with team leads to ensure efficient development cycles
• Develop foundational knowledge of the ticketing industry technologies and eco-system
• Monitor key performance metrics and suggest data-driven improvements
• Stay up-to-date with industry trends, emerging technologies, and best practices in product management

Preferred Qualifications

Have experience working in the sports and entertainment ticketing industry, a marketplace technology company and/or startup environments

Benefits

$110,000 - $135,000 a year