Salsify is hiring a
Associate Retail Success Manager in Portugal

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Associate Retail Success Manager
🏢 Salsify
💵 ~$108k-$163k
📅 Posted on Jul 11, 2024


The job is for an Associate Retail Success Manager at Salsify, a company specializing in commerce infrastructure. The role involves managing relationships with key retail accounts, executing account success plans, and driving brand adoption. The ideal candidate has 1-3 years of experience in client-facing roles, high emotional intelligence, effective communication skills, and a solution-oriented mindset.


1-3 years experience in client-facing, problem-solving positions in fast-paced companies. High tech is preferred, though competitive suppliers or agencies are also valuable


  • Lead the day-to-day business relationship between Salsify & a named set of Retail accounts
  • Influence and execute an account success plan that is managed jointly across the account stakeholders and internal stakeholders
  • Nurture relationships with key stakeholders within named accounts, facilitating regular touch bases to ensure alignment on program plan, track progress on defined objectives, and resolve escalations
  • Compile reporting on target KPIs for named accounts as needed, sharing findings with key internal and external stakeholders and calling out wins, losses and opportunities to continue driving business forward
  • Be a subject matter expert on the account within Salsify and serve as a resource for escalations
  • Drive brand adoption by identifying opportunities for joint marketing campaigns that help the retailer expand its merchandising programs and raise awareness of Salsify solutions
  • Partner with Salsify’s product marketing team on enablement for Salsify’s go-to-market teams
  • Support cross-functional tasks with internal stakeholder groups, including Product, Customer Success, Marketing, and Sales
  • Advocate for Salsify brands within a retailer to ensure that brand content is leveraged to its fullest capacity on the retailer’s family of websites
  • Proactively uncover and surface new opportunities for brands to improve the retailer’s eCommerce experience through richer interactions powered by Salsify

Preferred Qualifications

Previous retail experience is beneficial but not required


  • Competitive Salary
  • Equity
  • Unlimited Vacation
  • Medical, Dental and Vision Insurance (Multicare)
  • Life Plan
  • Meal Allowance
  • Referral Bonuses
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